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#1 2017-07-30 17:24

Werner Holtfreter
Member
Registered: 2016-10-09
Posts: 41

Kicker often crashes

Hello,

I am using Orion with the current updates on an AMD64 6 core CPU, but Kicker often crashes (about 0...10 p.day.). Sometimes, the taskbar comes back immediately and sometimes <F2><kicker><Enter> is needed.

In the most cases it crashes if I use the Menu or start a program in a other way.

Last edited by Werner Holtfreter (2017-07-30 17:25)

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#2 2017-07-30 17:41

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 593

Re: Kicker often crashes

You may want to go over to the TDE website  www.trinitydesktop.org and look thru the bug reports as Ive seen this reported more than once. 

I run two AMD64 triple core systems but havent experienced the problem with either Orion or Scorpion.

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#3 2017-07-30 18:00

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 1,324
Website

Re: Kicker often crashes

@Werner Holtfreter
This is an unusual behavior. Is it the case of fresh Q4OS installation ? If not so, it's very probably caused by some configuration option or cached value. We would recommend you to reset gui configuration, please see http://www.q4os.org/dqa011.html#desktop.7. You can backup the current desktop settings using Dai_trying backup tool http://www.q4os.org/forum/viewtopic.php?id=1027

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#4 2017-07-31 06:16

bin
Member
Registered: 2016-01-28
Posts: 378

Re: Kicker often crashes

It might be worth switching to Classic Menu and see if it still happens

Also - have you by any chance enabled 'Recent Documents' in the menu?

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#5 2017-07-31 17:42

Werner Holtfreter
Member
Registered: 2016-10-09
Posts: 41

Re: Kicker often crashes

bin wrote:

It might be worth switching to Classic Menu and see if it still happens

I am using Classic Menu by default. I will test step by step all hints. Starting with the hint from q4osteam. It will take some days to be sure.

bin wrote:

Also - have you by any chance enabled 'Recent Documents' in the menu?

Yes, I am using 'Recent Documents'. And it is stored and restored by Dai_trying's great backup tool. Without success, I will test without the restore tool because I fear, it restores also broken values.

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#6 2017-08-01 05:44

bin
Member
Registered: 2016-01-28
Posts: 378

Re: Kicker often crashes

Might I suggest that you disable 'Recent Documents' in the Classic Menu and see if you still have problems with crashing kicker?

Dai's settings backup/restore tool is brilliant, but I'm not sure if it has been written to include the Recent Documents info.

https://www.q4os.org/forum/viewtopic.php?id=1027 - may be worth asking the question here?

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#7 2017-08-15 22:11

Werner Holtfreter
Member
Registered: 2016-10-09
Posts: 41

Re: Kicker often crashes

q4osteam wrote:

@Werner Holtfreter
it's very probably caused by some configuration option or cached value. We would recommend you to reset gui configuration, please see http://www.q4os.org/dqa011.html#desktop.7. You can backup the current desktop settings using Dai_trying backup tool http://www.q4os.org/forum/viewtopic.php?id=1027

Thank you very much. The system is stable again. I was not sure, but the great Dai_trying backup tool stored and restored the configuration really without the bad values.

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#8 2017-08-18 02:18

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 593

Re: Kicker often crashes

Ive had no issues with Dai's backup tool so far.

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