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#1 2018-06-30 12:55

trendikor
Member
Registered: 2016-10-05
Posts: 6

no more Desktop login possible

My Q4OS boot to KDM and i enter username and password, then i see the wait cursor and KDM pops up again. No login to Desktop possible.
But if i switch to text console with ctrl+al+f1, login with the same data is possible?

What can be the reason for this? What groups necessary for Desktop login?

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#2 2018-06-30 13:15

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 1,790
Website

Re: no more Desktop login possible

You probably mean TDM instead of KDM, as TDM, alternatively SDDM, is the default display manager. Which installation media did you download and install from ? Please post a brief hardware specification.

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#3 2018-06-30 17:33

trendikor
Member
Registered: 2016-10-05
Posts: 6

Re: no more Desktop login possible

ok its TDM, i installed from CD.

get this info per ssh from another pc:

$  lscpu
Architecture:          x86_64
CPU op-mode(s):        32-bit, 64-bit
Byte Order:            Little Endian
CPU(s):                2
On-line CPU(s) list:   0,1
Thread(s) per core:    1
Core(s) per socket:    2
Socket(s):             1
NUMA node(s):          1
Vendor ID:             GenuineIntel
CPU family:            6
Model:                 23
Model name:            Intel(R) Core(TM)2 Duo CPU     E7600  @ 3.06GHz
Stepping:              10
CPU MHz:               1603.000
CPU max MHz:           3066,0000
CPU min MHz:           1603,0000
BogoMIPS:              6133.50
Virtualization:        VT-x
L1d cache:             32K
L1i cache:             32K
L2 cache:              3072K
NUMA node0 CPU(s):     0,1
$  hwinfo --short
cpu:
                       Intel(R) Core(TM)2 Duo CPU     E7600  @ 3.06GHz, 1603 MHz
                       Intel(R) Core(TM)2 Duo CPU     E7600  @ 3.06GHz, 1603 MHz
...
graphics card:
                       Intel 4 Series Chipset Integrated Graphics Controller
                       Intel 4 Series Chipset Integrated Graphics Controller
sound:
                       Intel NM10/ICH7 Family High Definition Audio Controller
storage:
                       Intel 82801G (ICH7 Family) IDE Controller
                       Intel NM10/ICH7 Family SATA Controller [IDE mode]
network:
  enp2s0               Realtek RTL8111/8168 PCI Express Gigabit Ethernet controller
...
$  lspci -v | grep "VGA" -A 12
00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller])
        Subsystem: Foxconn International, Inc. Device 0dc1
        Flags: bus master, fast devsel, latency 0, IRQ 28
        Memory at fe400000 (64-bit, non-prefetchable) [size=4M]
        Memory at d0000000 (64-bit, prefetchable) [size=256M]
        I/O ports at dc00 [size=8]
        [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
        Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [d0] Power Management version 2
        Capabilities: [a4] PCI Advanced Features
        Kernel driver in use: i915

00:02.1 Display controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03)
$  free -m
             total       used       free     shared    buffers     cached
Mem:          3889       3677        211         21         37       3472
-/+ buffers/cache:        167       3721
Swap:         4004          0       4004
  cat /proc/version
Linux version 4.9.0-0.bpo.6-amd64 (debian-kernel@lists.debian.org) (gcc version 4.9.2 (Debian 4.9.2-10+deb8u1) ) #1 SMP Debian 4.9.88-1+deb9u1~bpo8+1 (2018-05-13)

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#4 2018-07-01 14:31

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 1,790
Website

Re: no more Desktop login possible

Well, we would need to get a debug info from your system to be able to check it. Please switch to the text console with ctrl+al+f1, login and run following commands:
$ sudo rm /var/log/tdm.log
$ rm $HOME/.xsession-errors

Reboot, do TDM login first, switch into the terminal again and attach files:
- $HOME/.xsession-errors
- /var/log/tdm.log
- /var/log/Xorg.0.log

You can add multiple attachments by 'post reply -> choose file' repeatedly

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#5 2018-07-03 20:34

trendikor
Member
Registered: 2016-10-05
Posts: 6

Re: no more Desktop login possible

OK, deleted, rebooted and try to login

.xsession-errors is empty


Attachments:
log tdm.log, Size: 4.11 KiB, Downloads: 5

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#6 2018-07-03 20:35

trendikor
Member
Registered: 2016-10-05
Posts: 6

Re: no more Desktop login possible

..


Attachments:
log Xorg.0.log, Size: 39.01 KiB, Downloads: 4

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#7 2018-07-07 11:02

trendikor
Member
Registered: 2016-10-05
Posts: 6

Re: no more Desktop login possible

Please Help.

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#8 2018-07-08 10:03

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 1,790
Website

Re: no more Desktop login possible

Unfortunately, there is no obvious reason visible in the logs attached, we guess, it's most likely a hardware related issue. Anyway, we will take a closer look on this in a few more days and post back as soon as possibe.

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#9 2018-07-13 19:42

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 1,790
Website

Re: no more Desktop login possible

We are not able to reproduce this issue at all. Please post the exact installation media filename you have downloaded and used to install Q4OS from. It would be also helpful to try to boot the Q4OS live media and report back the result. Please download it from here https://q4os.org/downloads1.html -> section 'Live CD' -> link 'Q4OS Scorpion, Trinity - 64bit / x64' -> filename 'q4os-2.5-x64.r1.iso'

Did anybody else notice similar issue ?

Last edited by q4osteam (2018-07-13 19:45)

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