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#1 2024-02-14 17:05

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Update manager from the Q4 software center

Hello,
The update manager from the Q4 software center could not be uninstalled. I then uninstalled the package "q4os-updater".
I do not know if the error is known?


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#2 2024-02-14 17:16

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Please describe the procedure in more detail, so we can reproduce and investigate the issue. Error messages, etc ...

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#3 2024-02-14 17:27

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

There is no error message, can't add anything to this other than what I've already written, except that I use plasma.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#4 2024-02-14 17:30

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
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Re: Update manager from the Q4 software center

We don't understand what happened on your machine. Did you try to remove Update manager ? How exactly ? What did you see on the screen ?

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#5 2024-02-14 17:49

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

I installed the update manager in Q4's own software center a few days ago to try it out.
Today an update came in and I let the update manager take care of it.
But because I'm used to doing my updates via the console and I couldn't see any advantage, I wanted to uninstall the Q4 Update Manager via the Q4 Software Center and found that the uninstall didn't work.
I then looked at the Q4 packages in synaptic and uninstalled "q4os-updater".
After that, the update manager was also uninstalled in Q4's own software center.
I'm sorry, but I can't describe it any more precisely than that.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#6 2024-02-14 17:55

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Well, thanks for this info. Everything is clear, except the quotes below:

Spiky Friend wrote:

I wanted to uninstall the Q4 Update Manager via the Q4 Software Center ...

How exactly ?

Spiky Friend wrote:

... and found that the uninstall didn't work.

How did you recognize it didn't work ? Did you click to the "Uninstall" button ? What did happen next ? Did you see any window ? Or message or sign of the uninstall process ?

We are not able to reproduce the issue, uninstall process works fine here. Did anyone else noticed some similar issue ?

Last edited by q4osteam (2024-02-14 17:56)

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#7 2024-02-14 19:09

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

I have now done the installation again, all without a problem. But the uninstallation does not work (at least not via the Q4 Software Center).
After uninstalling, a window opens with uninstall now or cancel, of course I press uninstall, the window closes and where there was a green checkmark before is now a cross and the update manager is still installed. I can open the window (uninstall or cancel) again and again.
It can only be uninstalled if I uninstall the package "q4os-updater".
No idea how to attach pictures here, otherwise I could show more.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#8 2024-02-14 19:16

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

I have now uninstalled the "q4os-updater" package. Is that all right?


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#9 2024-02-14 19:47

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Spiky Friend wrote:

I have now uninstalled the "q4os-updater" package. Is that all right?

Yes, all right.

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#10 2024-02-14 19:49

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
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Re: Update manager from the Q4 software center

Spiky Friend wrote:

No idea how to attach pictures here, otherwise I could show more.

Click > Post reply link > Choose File > select an attachment up to 300kB in size

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#11 2024-02-14 19:54

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
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Re: Update manager from the Q4 software center

Spiky Friend wrote:

... a window opens with uninstall now or cancel, of course I press uninstall, the window closes

When you click "uninstall", non-interactive terminal window with uninstall process should open. Did it ?

It would be helpful, if you would run in terminal:
$ swcentre.exu
Initialize uninstall action of Update manager as described above
And post back the terminal output.

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#12 2024-02-14 20:11

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

q4osteam wrote:
Spiky Friend wrote:

... a window opens with uninstall now or cancel, of course I press uninstall, the window closes

When you click "uninstall", non-interactive terminal window with uninstall process should open. Did it ?

No, it does not open.

It would be helpful, if you would run in terminal:
$ swcentre.exu
Initialize uninstall action of Update manager as described above
And post back the terminal output.

The Software-Center opens.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#13 2024-02-14 20:36

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Spiky Friend wrote:

The Software-Center opens.

Yes. Now start the uninstall process and post back the terminal output.

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#14 2024-02-14 22:09

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

Here is the terminal output.

$ swcentre.exu
[tdebuildsycoca] tdebuildsycoca running...
[2024/02/14 22:05:29.651] [dcopserver] DCOP Cleaning up dead connections.
konsole: Unbekannte Option 'title'.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#15 2024-02-15 10:19

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Thanks, we will make a few checks and post back.

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#16 2024-02-15 10:58

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Please run in terminal and post back the output:
$ get-q4os-version
$ whereis konsole
$ konsole --hide-tabbar --hide-menubar --title test

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#17 2024-02-15 11:01

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

get-q4os-version
5.4.1-n1

whereis konsole
konsole: /usr/bin/konsole /usr/share/konsole

konsole --hide-tabbar --hide-menubar --title test
konsole: Unbekannte Option 'title'.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#18 2024-02-15 11:19

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Well, now run:
$ konsole --version
$ /usr/bin/konsole --version
$ /usr/bin/konsole --title test
and post the output

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#19 2024-02-15 11:29

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

konsole --version
konsole 22.12.3

/usr/bin/konsole --version
konsole 22.12.3

/usr/bin/konsole --title test
konsole: Unbekannte Option 'title'.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#20 2024-02-15 11:42

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

Konsole version seems to be correct. The clue is "--title" konsole argument. It doesn't work on your system, while we are not able to reproduce. It works fine here and konsole starts with the same "--title" argument. We have no idea what could be a culprit, however we will investigate more and post back later. Anyway, thanks for valuable reporting, so we can investigate.

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#21 2024-02-15 11:45

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: Update manager from the Q4 software center

One more question, have you another desktop environment alongside Plasma installed ?

It would be also helpful, if you would provide debug info file:
$ reportq4
as described here https://www.q4os.org/forum/viewtopic.php?id=3502

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#22 2024-02-15 11:51

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

no only plasma


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#23 2024-02-15 11:55

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

debug information


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#24 2024-02-15 11:58

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

Has the debug information arrived?


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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#25 2024-02-15 12:11

Spiky Friend
Member
From: Germany
Registered: 2024-01-27
Posts: 18

Re: Update manager from the Q4 software center

I have noticed two things that I have not yet seen on any other system, I don't know if there is a connection.

1. this error occurred when adding the quick search in Synaptic:

Traceback (most recent call last):
  File "/usr/sbin/update-apt-xapian-index", line 61, in <module>
    import axi.indexer
  File "/usr/lib/python3/dist-packages/axi/indexer.py", line 39, in <module>
    from six.moves.urllib_parse import unquote
ModuleNotFoundError: No module named 'six'

what I have solved with "apt install python3-six"

2.Add drive to fstab:

mount -a
mount: (hint) your fstab has been modified, but systemd still uses
the old version; use 'systemctl daemon-reload' to reload.

Because the drive was mounted after a restart, I did not pursue it any further.


Desktop - Plasma. Machines - Dell Mobile Workstations m6800 and 7710

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