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#1 2023-10-17 10:49

sandro
Member
Registered: 2023-10-17
Posts: 10

No internet at fresh Q4OS installation.

Hi!
I just installed (the first time) the fresh Q4OS, but the internet is not working. And without the internet connection I cannot install additional drivers or do anything else.
How can I solve this problem?

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#2 2023-10-17 10:54

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

There was no internet also when I opened live Q4OS from USB stick (before beginning the installation process). So I'm almost sure that I would need drivers, but without the internet I can't do absolutely anything.
All other distros on this 64-bit single core computer worked fine and also internet worked with no problems.

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#3 2023-10-17 11:12

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,259
Website

Re: No internet at fresh Q4OS installation.

Please provide some more info as described https://www.q4os.org/forum/viewtopic.php?id=3502

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#4 2023-10-17 11:59

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

- Installation media image file, or a method, you have used for system installation: usb stick
- Desktop environment you are using: Plasma (as default, I didn't change anything)
- Desktop software profile applied, using the Desktop profiler tool (Full, Basic, Pure, Custom): nothing - I didn't made any changes because I'm without internet
- A brief description and steps to reproduce the issue: I just made a fresh install, switched on the first time the computer and there was no internet.
In short, I didn't start to use the distro yet, because I'm without the internet from the beginning (even befor start the installation (at live from USB stick)

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#5 2023-10-17 15:55

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,259
Website

Re: No internet at fresh Q4OS installation.

What installation media image file have you used ?

Post the output of terminal command:
$ inxi -Fxxx

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#6 2023-10-17 19:44

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

I'm so sorry! I didn't noticed that the router in the room didn't work, I had to restarted it. All other routers in the house worked, so I didn't noticed the problem. So, now everything work fine. What a stupid!

Anyway, today I installed Q4OS for the first time and it works great on my old machine. The faster distro until now!

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#7 2023-10-17 20:02

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,259
Website

Re: No internet at fresh Q4OS installation.

Ok, thanks for the feedback and enjoy Q4OS

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#8 2023-10-18 07:09

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

Thank you!
I would like just to ask something. During the Q4OS installation there wasn't internet, could this cause some problems with functioning or something? Should I reinstall again with internet or it's OK like this?

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#9 2023-10-18 09:19

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,259
Website

Re: No internet at fresh Q4OS installation.

You don't need to reinstall at all. Just run Desktop profiler and apply a profile. If you have already installed any package don't forget to uncheck "Remove superfluous packages" option, see the documentation https://q4os.org/dqa016.html

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#10 2023-10-18 10:53

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

Concerning Desktop Profiler, it doesn't work. I run it, then it begin to do something, then monitor blinks (dark) few times, then system logs out. And when I log in again, nothing was done.

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#11 2023-10-18 11:18

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,259
Website

Re: No internet at fresh Q4OS installation.

We are not able to reproduce such a behavior, could you describe the later in more detail ? How do you run it, what options do you choose, how long is it running, etc ...

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#12 2023-10-18 11:57

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

I choose "Full featured desktop" and the installation process runs aprox. half minute, then it begins dark monitor and finally logout.

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#13 2023-10-18 11:58

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

But I'm already using the excellent OS and maybe I don't need Desktop Profiler to run. Because everything works fine just like in Debian 12

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#14 2023-10-18 11:59

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,259
Website

Re: No internet at fresh Q4OS installation.

Would you try to run Desktop profiler once again and report back ?

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#15 2023-10-18 12:16

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

I tried several times, always the same. Just I explained in previous post.

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#16 2023-10-18 12:22

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,259
Website

Re: No internet at fresh Q4OS installation.

It would be helpful for us to figure out why Desktop profiler crashes, so we can fix a possible issue. So if you would find out any info connected, please post it here. In anyway thanks for reporting.

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#17 2023-10-18 18:32

sandro
Member
Registered: 2023-10-17
Posts: 10

Re: No internet at fresh Q4OS installation.

Maybe is my computer problem, because with other distros it worked slowly with some functional problems. Here with Q4OS it works fast and I don't find any problems in functioning (ecxept desktop profiler installation, but for me this is not crucial, I don't need it).

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