Q4OS Forum

ivandebcn

Member

Registered: 2023-04-14

Posts: 14

I can't open files from usb memory

Hello I have a problem.

When I connect the usb memory to the computer I can't open any file... But when I copy those files to the hard drive I can open them without problems. What is happening? Somebody could help me?

I am using Q4OS Trinity

Thank you.

PeterLinu

Member

Registered: 2023-02-13

Posts: 93

Re: I can't open files from usb memory

Hiyall,
I think you need to format your USB stick as ext4. Remember to back up the contents before!

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Q4OS 5.2 Trinity 32bit Basic on Asus EeePC 1011PX (2011), CPU: Intel Atom N455, 2Gb DDR2 RAM, 256Gb SSD

just1acc

Member

Registered: 2023-02-23

Posts: 23

Re: I can't open files from usb memory

Hiyall,
I think you need to format your USB stick as ext4. Remember to back up the contents before!

Don't format. NTFS/FAT32 is fine. I had also faced that problem with Gemini (Trinity), even during playing media through VLC. Can't remember how it got resolved.

bin

Member

From: U.K.

Registered: 2016-01-28

Posts: 1,300

Re: I can't open files from usb memory

This may well be the issue you are describing https://www.q4os.org/forum/viewtopic.php?id=3826
I thought this had been fixed....or maybe it's in the next version in Q4OS 5.......

ivandebcn

Member

Registered: 2023-04-14

Posts: 14

Re: I can't open files from usb memory

In addition to not being able to open the files that I have on the usb stick, I can't change the name of these files, I can't delete them, I can't do anything,
Does anyone know the reason? Do I have to change some type of permission? Or what do I have to do?

Thank you

PeterLinu

Member

Registered: 2023-02-13

Posts: 93

Re: I can't open files from usb memory

You have;
1. to copy/paste the data to somewhere safe.
2. Format the USB stick to ext4.
3. Copy/paste the data back on to the stick
4. Try 'reading it again

PS: if it's music files, many audio programs are only able to read/play the music if the files are on the computer and then sent to the audio software.

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Q4OS 5.2 Trinity 32bit Basic on Asus EeePC 1011PX (2011), CPU: Intel Atom N455, 2Gb DDR2 RAM, 256Gb SSD

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,239

Website

Re: I can't open files from usb memory

... Format the USB stick to ext4. ...

No, it's not good advice, don't do that. You should have read/write permissions on different regular filesystems. Try to check, if your USB device could have some write protection switch.

ivandebcn

Member

Registered: 2023-04-14

Posts: 14

Re: I can't open files from usb memory

I have check it with another computer (with windows 10) and the usb stick runs ok, I can open all files whithout problems, so i don't know what is happening.

PeterLinu

Member

Registered: 2023-02-13

Posts: 93

Re: I can't open files from usb memory

and that's why I gave my advice.

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Q4OS 5.2 Trinity 32bit Basic on Asus EeePC 1011PX (2011), CPU: Intel Atom N455, 2Gb DDR2 RAM, 256Gb SSD

Midas

Member

Registered: 2017-12-15

Posts: 168

Re: I can't open files from usb memory

EDIT: See solution in post #16.

Last edited by Midas (2023-04-20 13:38)

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,239

Website

Re: I can't open files from usb memory

@ivandebcn
Insert the USB stick in and run in terminal:
$ sudo blkid
Post the output here.

ivandebcn

Member

Registered: 2023-04-14

Posts: 14

Re: I can't open files from usb memory

/dev/sda1: UUID="93d9588d-5716-4f31-bf6c-dffbccf48adb" BLOCK_SIZE="4096" TYPE="ext4" PARTUUID="f65e86d9-01"
/dev/sda5: UUID="7c681bec-e94f-44bf-9f2e-1fedd215aaa7" TYPE="swap" PARTUUID="f65e86d9-05"
/dev/sdf1: LABEL_FATBOOT="TOSHIBA" LABEL="TOSHIBA" UUID="04AD-6276" BLOCK_SIZE="512" TYPE="vfat" PARTUUID="40340a3b-01"

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,239

Website

Re: I can't open files from usb memory

Does a popup window appear, when you insert the USB stick ? Would you post a screenshot ?

ivandebcn

Member

Registered: 2023-04-14

Posts: 14

Re: I can't open files from usb memory

When i try to open files from usb stick:

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Attachments:
PDF File, Size: 63.44 KiB, Downloads: 131

ivandebcn

Member

Registered: 2023-04-14

Posts: 14

Re: I can't open files from usb memory

And this:

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Attachments:
Video File, Size: 52.25 KiB, Downloads: 127

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,239

Website

Re: I can't open files from usb memory

It seems, you have encountered known Trinity bug https://www.q4os.org/forum/viewtopic.php?id=3826 as @bin mentioned above. It should be fixed in the new Trinity 14.1.0 version, what will be available in the upcoming Q4OS 5 Aquarius edition.