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#1 2016-09-07 16:05

olzeke51
Member
From: So. Carolina, USA
Registered: 2016-08-24
Posts: 22

libc-bin hangs in ark-trinity

Is this where I post a possible bug

installed 1.6.x (latest) from iso - not full package - the basic option (middle choice)
olzeke51@q4os-desktop:~$ uname -a
Linux q4os-desktop 3.16.0-4-686-pae #1 SMP Debian 3.16.36-1+deb8u1 (2016-09-03) i686 GNU/Linux
olzeke51@q4os-desktop:~$

installed several programs with Synaptic and apt-get
the last two were your wine.esh  script   & update manager.  BOTH okay with libc-bin
the log files show that libc-bin triggers were processed okay
BUT the when I did the Synaptic install of ark-trinity I got
hung at the libc-bin processing  -- so I did a Control-C to get out of it
'
below is the 'details' window data

(synaptic:24971): GLib-CRITICAL **: g_child_watch_add_full: assertion 'pid > 0' failed
debconf: unable to initialize frontend: Gnome
debconf: (Can't locate Gtk2.pm in @INC (you may need to install the Gtk2 module) (@INC contains: /etc/perl /usr/local/lib/i386-linux-gnu/perl/5.20.2 /usr/local/share/perl/5.20.2 /usr/lib/i386-linux-gnu/perl5/5.20 /usr/share/perl5 /usr/lib/i386-linux-gnu/perl/5.20 /usr/share/perl/5.20 /usr/local/lib/site_perl .) at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 91, <> line 5.)
debconf: falling back to frontend: Dialog
Selecting previously unselected package ark-trinity.
(Reading database ... 99360 files and directories currently installed.)
Preparing to unpack .../ark-trinity_4%3a14.0.3-0debian8.0.0+0_i386.deb ...
Unpacking ark-trinity (4:14.0.3-0debian8.0.0+0) ...
Selecting previously unselected package ncompress.
Preparing to unpack .../ncompress_4.2.4.4-9_i386.deb ...
Unpacking ncompress (4.2.4.4-9) ...
Selecting previously unselected package p7zip-full.
Preparing to unpack .../p7zip-full_9.20.1~dfsg.1-4.1+deb8u2_i386.deb ...
Unpacking p7zip-full (9.20.1~dfsg.1-4.1+deb8u2) ...
Selecting previously unselected package zip.
Preparing to unpack .../archives/zip_3.0-8_i386.deb ...
Unpacking zip (3.0-8) ...
Selecting previously unselected package zoo.
Preparing to unpack .../zoo_2.10-27+b1_i386.deb ...
Unpacking zoo (2.10-27+b1) ...
Processing triggers for mime-support (3.58) ...
Processing triggers for man-db (2.7.0.2-5) ...
Setting up ark-trinity (4:14.0.3-0debian8.0.0+0) ...
Setting up ncompress (4.2.4.4-9) ...
Setting up p7zip-full (9.20.1~dfsg.1-4.1+deb8u2) ...
Setting up zip (3.0-8) ...
Setting up zoo (2.10-27+b1) ...
Processing triggers for libc-bin (2.19-18+deb8u4) ...

hung here *******
HTH - Gary Olzeke


The journey is . . . the reward.

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#2 2016-09-07 18:50

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,989

Re: libc-bin hangs in ark-trinity

Sometimes it can take a while when processing triggers, especially for libc-bin, my guess would be it was just taking it's time, but I would do a sudo apt-get update and sudo apt-get dist-upgrade and check if there are any warnings first and go from there.

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#3 2016-09-07 19:57

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: libc-bin hangs in ark-trinity

@olzeke51
We guess the ark-trinity installation in Synaptic passed well, as the message 'Processing triggers for libc-bin (2.19-18+deb8u4) ...' is the last message of the ark-trinity installation process. If you had 'Details' window opened in Synaptic, this installation message could be a bit confusing for you, nonetheless you can safely close the dialog and finish Synaptic.

Please, see the attached screenshot and confirm our assumption.


Attachments:
png ark-synaptic.png, Size: 37.78 KiB, Downloads: 711

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#4 2016-09-07 20:52

olzeke51
Member
From: So. Carolina, USA
Registered: 2016-08-24
Posts: 22

Re: libc-bin hangs in ark-trinity

Hi Dai & Team
I did the sudo apt-get commands per Dai, --> only had to get the q4os-styles-qt4 package.
'
A lot of the packages that I installed [via Synaptic and manually per a q4os FAQ] have done the
libc-bin trigger scenario - all within less than a minute.
I waited for a couple of minutes - I had run into the long time wait on tellico-trinity
Normally you get a
"Finishing installation ...
Installation successfully completed :-)"
OR
the command prompt
"Setting up qpdfview-translations (0.4.12-1) ...
Processing triggers for libc-bin (2.19-18+deb8u4) ...
olzeke51@q4os-desktop:~$ "
'
FWIW -  I installed tellico-trinity before wine.esh (no error)  & ark-trinity and it also has the
libc-bin error -----I waited for over half an hour !!!!  AFAIR
'
tellico seems to work, ark seems to work
so . . .  no biggie!.
Thanks y'all-----Olzeke
'
'
decided to add the tellico install details....

(synaptic:2775): GLib-CRITICAL **: g_child_watch_add_full: assertion 'pid > 0' failed
debconf: unable to initialize frontend: Gnome
debconf: (Can't locate Gtk2.pm in @INC (you may need to install the Gtk2 module)
(@INC contains: /etc/perl /usr/local/lib/i386-linux-gnu/perl/5.20.2
/usr/local/share/perl/5.20.2
/usr/lib/i386-linux-gnu/perl5/5.20
/usr/share/perl5
/usr/lib/i386-linux-gnu/perl/5.20
/usr/share/perl/5.20
/usr/local/lib/site_perl .)
at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 91, <> line 8.)
debconf: falling back to frontend: Dialog
Selecting previously unselected package libexempi3:i386.
(Reading database ... 51402 files and directories currently installed.)
Preparing to unpack .../libexempi3_2.2.1-2_i386.deb ...
Unpacking libexempi3:i386 (2.2.1-2) ...
Selecting previously unselected package libpoppler46:i386.
Preparing to unpack .../libpoppler46_0.26.5-2+deb8u1_i386.deb ...
Unpacking libpoppler46:i386 (0.26.5-2+deb8u1) ...
Selecting previously unselected package poppler-data.
Preparing to unpack .../poppler-data_0.4.7-1_all.deb ...
Unpacking poppler-data (0.4.7-1) ...
Selecting previously unselected package libpoppler-tqt.
Preparing to unpack .../libpoppler-tqt_4%3a14.0.3-0debian8.0.0+0_i386.deb ...
Unpacking libpoppler-tqt (4:14.0.3-0debian8.0.0+0) ...
Selecting previously unselected package tellico-data-trinity.
Preparing to unpack .../tellico-data-trinity_4%3a14.0.3-0debian8.0.0+0_all.deb ...
Unpacking tellico-data-trinity (4:14.0.3-0debian8.0.0+0) ...
Selecting previously unselected package tellico-scripts-trinity.
Preparing to unpack .../tellico-scripts-trinity_4%3a14.0.3-0debian8.0.0+0_all.deb ...
Unpacking tellico-scripts-trinity (4:14.0.3-0debian8.0.0+0) ...
Selecting previously unselected package libyaz4.
Preparing to unpack .../libyaz4_4.2.30-4_i386.deb ...
Unpacking libyaz4 (4.2.30-4) ...
Selecting previously unselected package tellico-trinity.
Preparing to unpack .../tellico-trinity_4%3a14.0.3-0debian8.0.0+0_i386.deb ...
Unpacking tellico-trinity (4:14.0.3-0debian8.0.0+0) ...
Processing triggers for fontconfig (2.11.0-6.3+deb8u1) ...
Processing triggers for shared-mime-info (1.3-1) ...
Setting up libexempi3:i386 (2.2.1-2) ...
Setting up libpoppler46:i386 (0.26.5-2+deb8u1) ...
Setting up poppler-data (0.4.7-1) ...
Setting up libpoppler-tqt (4:14.0.3-0debian8.0.0+0) ...
Setting up tellico-data-trinity (4:14.0.3-0debian8.0.0+0) ...
Setting up tellico-scripts-trinity (4:14.0.3-0debian8.0.0+0) ...
Setting up libyaz4 (4.2.30-4) ...
Setting up tellico-trinity (4:14.0.3-0debian8.0.0+0) ...
Processing triggers for libc-bin (2.19-18+deb8u4) ...

Last edited by olzeke51 (2016-09-07 21:12)


The journey is . . . the reward.

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#5 2016-09-07 21:17

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: libc-bin hangs in ark-trinity

olzeke51 wrote:

... I installed tellico-trinity before wine.esh (no error)  & ark-trinity and it also has the libc-bin error ...

All the system messages you have pasted here don't indicate an error. 'ark-trinity' has been installed correctly during all of our testing.

Please, describe this error in more detail for us to analyze:
1. Which package manager does the error occurred in ? Synaptic or command-line apt-get, or other ?
2. How the error manifest itself ? Please describe exactly.
3. What action did you taken to release the package manager from the 'hangy' status ?
4. A screenshot would be appreciated.
Thank you for reporting.

Additionally, you could check current status of APT package manager using the command:
$ sudo apt-get check

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#6 2016-09-07 22:03

olzeke51
Member
From: So. Carolina, USA
Registered: 2016-08-24
Posts: 22

Re: libc-bin hangs in ark-trinity

The error is : I don't receive the following message
  "Finishing installation ...
Installation successfully completed :-)"
'
1. - Synaptic that came with the basic install
2. - see above
3.   Ctrl-C  releases me from the 'hangy status' - perhaps 'abort' would be a better term
4.  I have copied the contents of the detail window (see above posts) - in effect a screenshot without the gui
......[haven't installed the screen capture app]
Additionally :
olzeke51@q4os-desktop:~$ sudo apt-get check
Reading package lists... Done
Building dependency tree
Reading state information... Done
olzeke51@q4os-desktop:~$
'
'
since I did a fresh install of 1.6 on the 27th of Aug - I never did an "apt-get- update" until today per Dai's suggestion
see the first line of my last post -- q4os-styles-qt4
"olzeke51@q4os-desktop:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
  q4os-styles-qt4
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 15.7 kB of archives.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n]
Get:1 http://q4os.org/q4repo/ q4os-1-0-cn/main q4os-styles-qt4 i386 1.1.2-a1 [15.7 kB]
Fetched 15.7 kB in 0s (37.9 kB/s)
(Reading database ... 105455 files and directories currently installed.)
Preparing to unpack .../q4os-styles-qt4_1.1.2-a1_i386.deb ...
Unpacking q4os-styles-qt4 (1.1.2-a1) over (1.1.1-a1) ...
Setting up q4os-styles-qt4 (1.1.2-a1) ...
'
'
HTH - Gary


The journey is . . . the reward.

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#7 2016-09-07 22:28

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: libc-bin hangs in ark-trinity

olzeke51 wrote:

3.   Ctrl-C  releases me from the 'hangy status' - perhaps 'abort' would be a better term

Ok, thanks. Synaptic never reports 'Finishing installation ... Installation successfully completed :-)' messages. The message 'Processing triggers for libc-bin (2.19-18+deb8u4) ...' is correctly emited as the last message of the install process. If you are able just press 'Close' button instead of Ctrl+C in Synaptic 'Changes applied' dialog, the install process finishes well without any error.

The good - your APT system is ok, as the command 'sudo apt-get check' passed well.

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#8 2016-09-08 00:19

olzeke51
Member
From: So. Carolina, USA
Registered: 2016-08-24
Posts: 22

Re: libc-bin hangs in ark-trinity

I have taken to using the 'details' option in Synaptic - so I can capture errors.
I do a 'select all' or manually click-scroll  & copy  --- on the details.
I paste them into Kwrite or Kate for future reference.
'
This is from my SoftWare Center install of VLC:
Setting up vlc-nox (2.2.4-1~deb8u1) ...
Setting up vlc (2.2.4-1~deb8u1) ...
Setting up vlc-plugin-notify (2.2.4-1~deb8u1) ...
Setting up vlc-plugin-samba (2.2.4-1~deb8u1) ...
Setting up xdg-utils (1.1.0~rc1+git20111210-7.4) ...
Setting up q4os-vlc (1.3-a1) ...
Setting up libwww-perl (6.08-1) ...
Setting up liblwp-protocol-https-perl (6.06-2) ...
Setting up libxml-parser-perl (2.41-3) ...
Setting up libxml-twig-perl (1:3.48-1) ...
Setting up libnet-dbus-perl (1.0.0-2+b2) ...
Processing triggers for libc-bin (2.19-18+deb8u4) ...[grz ****]
Copying system packages ... Done
Postinstall operations ...
Postinstall operations ... Done
Checking installation ...
Checking installation ... OK
Update system cache ...
Update system cache ... Done
Finishing installation ...
Installation successfully completed :-)
'AS you can see ..I get the installation message  [Synaptic 0.81.2]  [grz *****]***************
'
after I have the details - I will then click on <close>
*****
when I had the libc-bin 'hangs'   - by nature/habit I did a Ctrl-C (other key inputs had no effect)
'
some history
a) I didn't use the live CD install method
b)I switched to the Classic start menu at the gitgo..
c) had some http 503 errors on the at 16:58 local usa/east coast DST
d) selected Konqueror web browser - got a 503 trying to connect to q4os.org (default for Konq.)
e) attempted mozilla firefox download - network connection error
f) installed update manager
g)reboot
h) installed Firefox 48.0
i) reboot (was doing timing tests on desktop welcome app)
j) set FF as default html application launcher
k) attempted to load Synaptic from desktop welcome/software center
....reported already installed
Sunday the 28th
l) installed tellico-trinity via Synaptice - got another 503 error on the q4os website downloads
m)installed VLC via Software Center at approx 1514 local
n) reboot for timing purposes
o) installed HP files per your FAQ
.....I did each file seperately by way of apt-get
p)apt-get installed these - one at a time --ntfs-3g kbd dosfstools qpdfview
q)installed wine via your .esh install script
r) tried to do the update-manager per a suggestion -- but already installed prompt message [??apt-get]
s)loaded ark-trinity via Synaptic
t)installed media-codecs via S/W center last couple of days
u)[Wed 7th] installed Arduino via Synaptic  FAILED libc-bin
v)attempted to remove libc-bin via Synaptic - about 8 other dependencies ..sooooo I stopped
w)attempted to re-install libc-bin via Synaptic -  -- but already installed prompt message
posted to the forum
'
Trying to help--
Are there any debug flags I can set when I do an install application?
any other logs I should get a copy of??
Gary

Last edited by olzeke51 (2016-09-08 00:22)


The journey is . . . the reward.

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#9 2016-09-08 07:06

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: libc-bin hangs in ark-trinity

Unfortunately we are not able anyhow reproduce the Synaptic (libc-bin) hang or error. All the messages you have posted here are correct and show no error.

olzeke51 wrote:

...
Processing triggers for libc-bin (2.19-18+deb8u4) ...

The message is correct, and properly the last message, no hung, as you can see here http://www.q4os.org/forum/attachment.php?item=115.

olzeke51 wrote:

...hung at the libc-bin processing  -- so I did a Control-C to get out of it

Please try just to press 'Close' button instead of Ctrl+C the next time.

olzeke51 wrote:

Are there any debug flags I can set when I do an install application?

The most helpful would be a screenshot, you can just press 'PrintScreen' key and 'Ctrl+v' in filemanager to paste the image.

Thank you for reporting, you are welcome.

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#10 2016-09-08 13:24

olzeke51
Member
From: So. Carolina, USA
Registered: 2016-08-24
Posts: 22

Re: libc-bin hangs in ark-trinity

THANKS for the tip on screen capture !!! I thought there had to be an easy way.
'
My apologies - some of my software was loaded through the S/W Center - install app -- here is a screen shot of gparted - it has the "finished statements"
** attached file.
Some of my other installs ie. the    xxxx-trinity programs had to go through Synaptic.


Attachments:
s-w_install_active, Size: 40.95 KiB, Downloads: 1,015

The journey is . . . the reward.

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#11 2016-09-08 15:03

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,989

Re: libc-bin hangs in ark-trinity

That capture is from a software centre install, they will have a finished button like the one shown, synaptic just has a close button when finished or if you do like I do and put a check mark where it says Automatically close after the changes have been successfully applied (see attached file) it will just close the dialog when installation has finished, this could help to prevent any confusion as to whether something has been successfully installed or not. smile

And just as a note, if you name your files screen-shots with a png extension they can be viewed easier in the forum smile

Last edited by Dai_trying (2016-09-08 15:07)


Attachments:
png capture01.png, Size: 14.17 KiB, Downloads: 677

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#12 2016-09-08 15:14

olzeke51
Member
From: So. Carolina, USA
Registered: 2016-08-24
Posts: 22

Re: libc-bin hangs in ark-trinity

Thanks @Dai for the tip on the png -- Konqueror saved it as a .png so I assuMEd it would upload that way!!! silly ME
'
I don't use the 'auto close' -- I like to see the messages !! & I can capture/copy them for future reference.
[I go back to the days of CP/M - so I enjoy Linux for the terminal data scrolling past !!]
'
fwiw - I was confusing S/W center install with Synaptic as both being the same - silly ME
Gary


The journey is . . . the reward.

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#13 2016-09-08 15:58

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,989

Re: libc-bin hangs in ark-trinity

I use the auto close to simplify things for me, if there are any issues and I need to see what the output was I can always look at the logfile (/var/log/apt/term.log) which contains the same (very nearly) as the console output.
Another reason I use the auto close is that I have written an apt-updater for q4os which works the way I want with synaptic set that way smile

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#14 2016-09-09 07:23

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,343
Website

Re: libc-bin hangs in ark-trinity

olzeke51 wrote:

THANKS for the tip on screen capture !!! I thought there had to be an easy way.

A very handy and powerful tool to get screenshots from Q4OS is 'ksnapshot-trinity' package, we can recommend it.

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