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#1 2021-03-18 17:29

grumpye
Member
Registered: 2021-03-18
Posts: 3

Can't update latest i386 install

Any time I try to run Desktop Profiler I get an "Error Code 40" and it fails. Seems to be something to do with Ruby 2.5 the install seems "Broken" if I get the message correctly.
It gave me some APT command to fix broken install but that did not work.
I seem to be stuck in an endless loop... Can't get anywhere trying to get old HP Mini 110 running on a newer OS.
Any help greatly appreciated.

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#2 2021-03-18 20:47

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,257
Website

Re: Can't update latest i386 install

We are not able to reproduce the issue, so we would need some debug information from your system to be able to investigate it. Please run in terminal:
$ reportq4
and send the debug file generated via email support@q4os.org , or attach it here for us to analyze.

Run in terminal:
$ sudo apt-get check
$ sudo apt update
$ sudo apt dist-upgrade
and post the terminal output here.

Please read https://www.q4os.org/forum/viewtopic.php?id=3502

Last edited by q4osteam (2021-03-18 21:28)

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#3 2021-03-21 00:24

grumpye
Member
Registered: 2021-03-18
Posts: 3

Re: Can't update latest i386 install

Messages below. Sorry I am not used to sudo.

----

port is saved in file: "/home/spryte/Documents/qreport.tar.gz"
spryte@q4os-desktop:~$ sudo apt-get check
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
ri : Depends: ruby2.5 but it is not installed
ruby : Depends: ruby2.5 but it is not installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
spryte@q4os-desktop:~$ sudo apt update
Hit:1 http://ftp.debian.org/debian buster InRelease
Get:2 http://security.debian.org/debian-security buster/updates InRelease [65.4 kB]
Get:3 http://ftp.debian.org/debian buster-updates InRelease [51.9 kB]
Get:4 http://security.debian.org/debian-security buster/updates/main i386 Packages [268 kB]
Get:5 http://security.debian.org/debian-security buster/updates/main Translation-en [143 kB]
Hit:6 https://q4os.org/q4repo q4os-3-0-cn InRelease
Hit:7 https://q4os.org/qtderepo buster InRelease
Fetched 529 kB in 10s (50.4 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
14 packages can be upgraded. Run 'apt list --upgradable' to see them.
spryte@q4os-desktop:~$ apt list --upgradable
Listing... Done
grub-common/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub-pc-bin/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub-pc/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub2-common/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
libdns-export1104/stable 1:9.11.5.P4+dfsg-5.1+deb10u3 i386 [upgradable from: 1:9.11.5.P4+dfsg-5.1+deb10u2]
libisc-export1100/stable 1:9.11.5.P4+dfsg-5.1+deb10u3 i386 [upgradable from: 1:9.11.5.P4+dfsg-5.1+deb10u2]
libldap-2.4-2/stable 2.4.47+dfsg-3+deb10u6 i386 [upgradable from: 2.4.47+dfsg-3+deb10u5]
libldap-common/stable 2.4.47+dfsg-3+deb10u6 all [upgradable from: 2.4.47+dfsg-3+deb10u5]
libtiff5/stable 4.1.0+git191117-2~deb10u2 i386 [upgradable from: 4.1.0+git191117-2~deb10u1]
libzstd1/stable 1.3.8+dfsg-3+deb10u2 i386 [upgradable from: 1.3.8+dfsg-3+deb10u1]
openssl/stable 1.1.1d-0+deb10u5 i386 [upgradable from: 1.1.1d-0+deb10u4]
q4os-base/q4os-3-0-st 3.17.3-a1 all [upgradable from: 3.16.1-a1]
q4os-sw-profiler-data/q4os-3-0-st 3.8.3-a1 all [upgradable from: 3.8.2-a1]
q4os-swcentre-data/q4os-3-0-st 3.8.3-a1 all [upgradable from: 3.8.2-a1]
spryte@q4os-desktop:~$ apt dist-upgrade
E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root?
spryte@q4os-desktop:~$ sudo apt list --upgradable
Listing... Done
grub-common/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub-pc-bin/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub-pc/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub2-common/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
libdns-export1104/stable 1:9.11.5.P4+dfsg-5.1+deb10u3 i386 [upgradable from: 1:9.11.5.P4+dfsg-5.1+deb10u2]
libisc-export1100/stable 1:9.11.5.P4+dfsg-5.1+deb10u3 i386 [upgradable from: 1:9.11.5.P4+dfsg-5.1+deb10u2]
libldap-2.4-2/stable 2.4.47+dfsg-3+deb10u6 i386 [upgradable from: 2.4.47+dfsg-3+deb10u5]
libldap-common/stable 2.4.47+dfsg-3+deb10u6 all [upgradable from: 2.4.47+dfsg-3+deb10u5]
libtiff5/stable 4.1.0+git191117-2~deb10u2 i386 [upgradable from: 4.1.0+git191117-2~deb10u1]
libzstd1/stable 1.3.8+dfsg-3+deb10u2 i386 [upgradable from: 1.3.8+dfsg-3+deb10u1]
openssl/stable 1.1.1d-0+deb10u5 i386 [upgradable from: 1.1.1d-0+deb10u4]
q4os-base/q4os-3-0-st 3.17.3-a1 all [upgradable from: 3.16.1-a1]
q4os-sw-profiler-data/q4os-3-0-st 3.8.3-a1 all [upgradable from: 3.8.2-a1]
q4os-swcentre-data/q4os-3-0-st 3.8.3-a1 all [upgradable from: 3.8.2-a1]
spryte@q4os-desktop:~$ apt dist-upgrade
E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root?
spryte@q4os-desktop:~$ sudo apt dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
ri : Depends: ruby2.5 but it is not installed
ruby : Depends: ruby2.5 but it is not installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
spryte@q4os-desktop:~$ sudo apt --fix-broken install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following additional packages will be installed:
  ruby2.5
The following NEW packages will be installed:
  ruby2.5
0 upgraded, 1 newly installed, 0 to remove and 14 not upgraded.
7 not fully installed or removed.
Need to get 0 B/400 kB of archives.
After this operation, 481 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
(Reading database ... 191193 files and directories currently installed.)
Preparing to unpack .../ruby2.5_2.5.5-3+deb10u3_i386.deb ...
Unpacking ruby2.5 (2.5.5-3+deb10u3) ...
dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt
dpkg-deb: error: <decompress> subprocess returned error exit status 2
dpkg: error processing archive /var/cache/apt/archives/ruby2.5_2.5.5-3+deb10u3_i386.deb (--unpack):
dpkg-deb --fsys-tarfile subprocess returned error exit status 2
Errors were encountered while processing:
/var/cache/apt/archives/ruby2.5_2.5.5-3+deb10u3_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

----

Report attached


Attachments:
gz qreport.tar.gz, Size: 199.42 KiB, Downloads: 293

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#4 2021-03-22 10:02

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,257
Website

Re: Can't update latest i386 install

Thank you for the report, we will check it and post back.

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#5 2021-03-22 12:42

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,257
Website

Re: Can't update latest i386 install

We can see the error message in log files:

dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt

That could indicate a possible hardware issue. If this is not the case, you could try to fix the issue the following commands in terminal:
$ sudo apt clean
$ sudo apt autoclean

Thereafter run in terminal:
$ sudo apt update
$ sudo apt install -f
and post the terminal output here.

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#6 2021-03-23 01:37

grumpye
Member
Registered: 2021-03-18
Posts: 3

Re: Can't update latest i386 install

Sorry for the delay in responding.
The hardware is 12 years old...

Here is the output:

----

spryte@q4os-desktop:~$ sudo apt clean
spryte@q4os-desktop:~$ sudo apt autoclean
Reading package lists... Done
Building dependency tree
Reading state information... Done
spryte@q4os-desktop:~$ sudo apt update
Get:1 http://security.debian.org/debian-security buster/updates InRelease [65.4 kB]
Hit:2 http://ftp.debian.org/debian buster InRelease
Get:3 http://ftp.debian.org/debian buster-updates InRelease [51.9 kB]
Hit:4 https://q4os.org/q4repo q4os-3-0-cn InRelease
Hit:5 https://q4os.org/qtderepo buster InRelease
Fetched 117 kB in 6s (18.4 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
14 packages can be upgraded. Run 'apt list --upgradable' to see them.
spryte@q4os-desktop:~$ sudo apt install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following additional packages will be installed:
  ruby2.5
The following NEW packages will be installed:
  ruby2.5
0 upgraded, 1 newly installed, 0 to remove and 14 not upgraded.
7 not fully installed or removed.
Need to get 400 kB of archives.
After this operation, 481 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://ftp.debian.org/debian buster/main i386 ruby2.5 i386 2.5.5-3+deb10u3 [400 kB]
Fetched 400 kB in 6s (62.6 kB/s)
(Reading database ... 191193 files and directories currently installed.)
Preparing to unpack .../ruby2.5_2.5.5-3+deb10u3_i386.deb ...
Unpacking ruby2.5 (2.5.5-3+deb10u3) ...
Setting up ruby2.5 (2.5.5-3+deb10u3) ...
Setting up ri (1:2.5.1) ...
Setting up ruby (1:2.5.1) ...
Setting up rake (12.3.1-3+deb10u1) ...
Setting up ruby-useragent (0.16.8-1) ...
Setting up libruby2.5:i386 (2.5.5-3+deb10u3) ...
Setting up amarok-common-trinity (4:14.0.6-0debian10.0.0+0~a) ...
Setting up amarok-trinity (4:14.0.6-0debian10.0.0+0~a) ...
Processing triggers for man-db (2.8.5-2) ...
Processing triggers for libc-bin (2.28-10) ...
spryte@q4os-desktop:~$

-----

and

----

spryte@q4os-desktop:~$ apt list --upgradable
Listing... Done
grub-common/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub-pc-bin/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub-pc/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
grub2-common/stable 2.02+dfsg1-20+deb10u4 i386 [upgradable from: 2.02+dfsg1-20+deb10u3]
libdns-export1104/stable 1:9.11.5.P4+dfsg-5.1+deb10u3 i386 [upgradable from: 1:9.11.5.P4+dfsg-5.1+deb10u2]
libisc-export1100/stable 1:9.11.5.P4+dfsg-5.1+deb10u3 i386 [upgradable from: 1:9.11.5.P4+dfsg-5.1+deb10u2]
libldap-2.4-2/stable 2.4.47+dfsg-3+deb10u6 i386 [upgradable from: 2.4.47+dfsg-3+deb10u5]
libldap-common/stable 2.4.47+dfsg-3+deb10u6 all [upgradable from: 2.4.47+dfsg-3+deb10u5]
libtiff5/stable 4.1.0+git191117-2~deb10u2 i386 [upgradable from: 4.1.0+git191117-2~deb10u1]
libzstd1/stable 1.3.8+dfsg-3+deb10u2 i386 [upgradable from: 1.3.8+dfsg-3+deb10u1]
openssl/stable 1.1.1d-0+deb10u5 i386 [upgradable from: 1.1.1d-0+deb10u4]
q4os-base/q4os-3-0-st 3.17.3-a1 all [upgradable from: 3.16.1-a1]
q4os-sw-profiler-data/q4os-3-0-st 3.8.3-a1 all [upgradable from: 3.8.2-a1]
q4os-swcentre-data/q4os-3-0-st 3.8.3-a1 all [upgradable from: 3.8.2-a1]
spryte@q4os-desktop:~$

----

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#7 2021-03-23 22:22

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,257
Website

Re: Can't update latest i386 install

That looks fine, you can now install applications. In any way we would suspect the system from a possible hardware failure.

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