Q4OS Forum

geekapalooza

Member

Registered: 2017-04-22

Posts: 4

Thunderbird Installer Fails with Dependencies

This behavior seems to be recent because I installed Q4OS earlier this week and completed the full desktop option of the profiler, but I just did a re-install (several of them now, at this point) and the installer for Thunderbird seems to be failing due to iceowl/icedove dependencies.  I installed both the iceowl-extension and icedove via the Synaptic Package Manager and tried the Thunderbird installer again, but I keep receiving the same error:

Simulation not successful, sorry, I cannot install now.
Cleaning and canceling ...

And here's more detail from the Thunderbird installer:

Reading package lists... 100%
Reading package lists... Done
Building dependency tree
Reading state information... 0%
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
thunderbird-q4 : Depends: iceowl-extension
Depends: icedove
E: Unable to correct problems, you have held broken packages.
Testing installation ... Done

I would greatly appreciate any help or insight, please - thank you!

Dai_trying

Member

From: UK

Registered: 2015-12-14

Posts: 2,989

Re: Thunderbird Installer Fails with Dependencies

This situation can often arise when the apt-database is old, you can try

sudo apt-get update

before trying again to see if it helps.

EDIT: I just tested and the debian package installer works fine (sudo apt-get install thunderbird) , but the Q4OS Software Centre installation fails, in my case the error was

The following packages have unmet dependencies:
icedove-l10n-en-gb : Depends: thunderbird-l10n-en-gb but it is not going to be installed
iceowl-l10n-en-gb : Depends: lightning-l10n-en-gb but it is not going to be installed
thunderbird-q4 : Depends: iceowl-extension
Depends: icedove
E: Unable to correct problems, you have held broken packages.
Testing installation ... Done

Tested in Q4OS Orion 1.8.3-n2 VM

Last edited by Dai_trying (2017-04-22 14:46)

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,257

Website

Re: Thunderbird Installer Fails with Dependencies

... Thunderbird seems to be failing due to iceowl/icedove dependencies. ...

Yes, we can confirm a bug in Q4OS, it will be fixed as soon as possible, hopefully in several hours.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,257

Website

Re: Thunderbird Installer Fails with Dependencies

Fixed, you can proceed Thunderbird installation.

geekapalooza

Member

Registered: 2017-04-22

Posts: 4

Re: Thunderbird Installer Fails with Dependencies

Confirmed! Wow! I'm truly impressed by the amazingly fast response to this issue. THANK YOU!!