Q4OS Forum

Bill

Member

Registered: 2026-01-21

Posts: 3

Windows 7 install error

Hi, I'm attempting to install Q4OS in Windows 7 SP1 (Home Premium). Unfortunately the install fails and cannot retrieve the files. I've included the details below (sorry for the length):

01-21 16:53 INFO   root: === wubi 5.x rev346 ===
01-21 16:53 DEBUG  root: Logfile is c:\users\bill\appdata\local\temp\wubi-5.x-rev346.log
01-21 16:53 DEBUG  root: sys.argv = ['main.pyo', '--exefile="C:\\q4os-winsetup.exe"']
01-21 16:53 DEBUG  CommonBackend: data_dir=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\data
01-21 16:53 DEBUG  WindowsBackend: 7z=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\bin\7z.exe
01-21 16:53 DEBUG  WindowsBackend: startup_folder=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
01-21 16:53 DEBUG  CommonBackend: Fetching basic info...
01-21 16:53 DEBUG  CommonBackend: original_exe=C:\q4os-winsetup.exe
01-21 16:53 DEBUG  CommonBackend: platform=win32
01-21 16:53 DEBUG  CommonBackend: osname=nt
01-21 16:53 DEBUG  CommonBackend: language=en_US
01-21 16:53 DEBUG  CommonBackend: encoding=cp1252
01-21 16:53 DEBUG  WindowsBackend: arch=amd64
01-21 16:53 DEBUG  CommonBackend: Parsing isolist=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\data\isolist.ini
01-21 16:53 DEBUG  CommonBackend:   Adding distro Q4OS Aquarius-i386
01-21 16:53 DEBUG  CommonBackend:   Adding distro Q4OS Aquarius-amd64
01-21 16:53 DEBUG  WindowsBackend: Fetching host info...
01-21 16:53 DEBUG  WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: windows version=vista
01-21 16:53 DEBUG  WindowsBackend: windows_version2=Windows 7 Home Premium
01-21 16:53 DEBUG  WindowsBackend: windows_sp=None
01-21 16:53 DEBUG  WindowsBackend: windows_build=7601
01-21 16:53 DEBUG  WindowsBackend: gmt=-5
01-21 16:53 DEBUG  WindowsBackend: country=US
01-21 16:53 DEBUG  WindowsBackend: timezone=America/New_York
01-21 16:53 DEBUG  WindowsBackend: windows_username=Bill
01-21 16:53 DEBUG  WindowsBackend: user_full_name=Bill
01-21 16:53 DEBUG  WindowsBackend: user_directory=C:\Users\Bill
01-21 16:53 DEBUG  WindowsBackend: windows_language_code=1033
01-21 16:53 DEBUG  WindowsBackend: windows_language=English
01-21 16:53 DEBUG  WindowsBackend: processor_name=Intel(R) Celeron(R) CPU G530 @ 2.40GHz
01-21 16:53 DEBUG  WindowsBackend: bootloader=vista
01-21 16:53 DEBUG  WindowsBackend: system_drive=Drive(C: hd 104587.5625 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(C: hd 104587.5625 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(D: hd 140504.183594 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(E: hd 161120.128906 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(F: cd 0.0 mb free )
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(G: hd 2962.6875 mb free fat32)
01-21 16:53 DEBUG  WindowsBackend: EFI boot = False
01-21 16:53 DEBUG  WindowsBackend: uninstaller_path=C:\Linux64\Debian12_S001\uninstall-wubi.exe
01-21 16:53 DEBUG  WindowsBackend: previous_target_dir=C:\Linux64\Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: previous_distro_name=Q4OS Aquarius
01-21 16:53 DEBUG  WindowsBackend: keyboard_id=67699721
01-21 16:53 DEBUG  WindowsBackend: keyboard_layout=us
01-21 16:53 DEBUG  WindowsBackend: keyboard_variant=
01-21 16:53 DEBUG  CommonBackend: python locale=('en_US', 'cp1252')
01-21 16:53 DEBUG  CommonBackend: locale=en_US.UTF-8
01-21 16:53 DEBUG  WindowsBackend: total_memory_mb=4095.99999905
01-21 16:53 DEBUG  CommonBackend: Searching for local ISOs
01-21 16:53 DEBUG  CommonBackend: Searching for local CDs
01-21 16:53 DEBUG  Distro:   checking whether C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether D:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain D:\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether D:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain D:\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether E:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain E:\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether E:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain E:\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether F:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     dir does not exist
01-21 16:53 DEBUG  Distro:   checking whether F:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     dir does not exist
01-21 16:53 DEBUG  Distro:   checking whether G:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain G:\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether G:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain G:\install.amd\install.bat
01-21 16:53 DEBUG  root: Previous target dir: C:\Linux64\Debian12_S001
01-21 16:53 INFO   root: Already installed, running the uninstaller...
01-21 16:53 INFO   root: Running the uninstaller...
01-21 16:53 INFO   CommonBackend: This is the uninstaller running
01-21 16:53 DEBUG  WindowsFrontend: __init__...
01-21 16:53 DEBUG  WindowsFrontend: on_init...
01-21 16:53 INFO   WinuiPage: appname=wubi, localedir=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\translations, languages=['en_US', 'en']
01-21 16:53 INFO   root: Received settings
01-21 16:53 INFO   WinuiPage: appname=wubi, localedir=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\translations, languages=['en_US', 'en']
01-21 16:53 DEBUG  TaskList: # Running tasklist...
01-21 16:53 DEBUG  TaskList: ## Running Remove bootloader entry...
01-21 16:53 DEBUG  WindowsBackend: Could not find bcd id
01-21 16:53 DEBUG  WindowsBackend: undo_bootini C:
01-21 16:53 DEBUG  WindowsBackend: undo_configsys Drive(C: hd 104587.5625 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: undo_bootini D:
01-21 16:53 DEBUG  WindowsBackend: undo_configsys Drive(D: hd 140504.183594 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: undo_bootini E:
01-21 16:53 DEBUG  WindowsBackend: undo_configsys Drive(E: hd 161120.128906 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: undo_bootini G:
01-21 16:53 DEBUG  WindowsBackend: undo_configsys Drive(G: hd 2962.6875 mb free fat32)
01-21 16:53 DEBUG  TaskList: ## Finished Remove bootloader entry
01-21 16:53 DEBUG  TaskList: ## Running Remove target dir...
01-21 16:53 DEBUG  CommonBackend: Deleting C:\Linux64\Debian12_S001
01-21 16:53 DEBUG  TaskList: ## Finished Remove target dir
01-21 16:53 DEBUG  TaskList: ## Running Remove registry key...
01-21 16:53 DEBUG  TaskList: ## Finished Remove registry key
01-21 16:53 DEBUG  TaskList: # Finished tasklist
01-21 16:53 INFO   root: Almost finished uninstalling
01-21 16:53 INFO   root: Finished uninstallation
01-21 16:53 DEBUG  CommonBackend: Fetching basic info...
01-21 16:53 DEBUG  CommonBackend: original_exe=C:\q4os-winsetup.exe
01-21 16:53 DEBUG  CommonBackend: platform=win32
01-21 16:53 DEBUG  CommonBackend: osname=nt
01-21 16:53 DEBUG  WindowsBackend: arch=amd64
01-21 16:53 DEBUG  CommonBackend: Parsing isolist=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\data\isolist.ini
01-21 16:53 DEBUG  CommonBackend:   Adding distro Q4OS Aquarius-i386
01-21 16:53 DEBUG  CommonBackend:   Adding distro Q4OS Aquarius-amd64
01-21 16:53 DEBUG  WindowsBackend: Fetching host info...
01-21 16:53 DEBUG  WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: windows version=vista
01-21 16:53 DEBUG  WindowsBackend: windows_version2=Windows 7 Home Premium
01-21 16:53 DEBUG  WindowsBackend: windows_sp=None
01-21 16:53 DEBUG  WindowsBackend: windows_build=7601
01-21 16:53 DEBUG  WindowsBackend: gmt=-5
01-21 16:53 DEBUG  WindowsBackend: country=US
01-21 16:53 DEBUG  WindowsBackend: timezone=America/New_York
01-21 16:53 DEBUG  WindowsBackend: windows_username=Bill
01-21 16:53 DEBUG  WindowsBackend: user_full_name=Bill
01-21 16:53 DEBUG  WindowsBackend: user_directory=C:\Users\Bill
01-21 16:53 DEBUG  WindowsBackend: windows_language_code=1033
01-21 16:53 DEBUG  WindowsBackend: windows_language=English
01-21 16:53 DEBUG  WindowsBackend: processor_name=Intel(R) Celeron(R) CPU G530 @ 2.40GHz
01-21 16:53 DEBUG  WindowsBackend: bootloader=vista
01-21 16:53 DEBUG  WindowsBackend: system_drive=Drive(C: hd 104612.054688 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(C: hd 104612.054688 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(D: hd 140504.183594 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(E: hd 161120.128906 mb free ntfs)
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(F: cd 0.0 mb free )
01-21 16:53 DEBUG  WindowsBackend: drive=Drive(G: hd 2962.6875 mb free fat32)
01-21 16:53 DEBUG  WindowsBackend: EFI boot = False
01-21 16:53 DEBUG  WindowsBackend: uninstaller_path=None
01-21 16:53 DEBUG  WindowsBackend: previous_target_dir=None
01-21 16:53 DEBUG  WindowsBackend: previous_distro_name=None
01-21 16:53 DEBUG  WindowsBackend: keyboard_id=67699721
01-21 16:53 DEBUG  WindowsBackend: keyboard_layout=us
01-21 16:53 DEBUG  WindowsBackend: keyboard_variant=
01-21 16:53 DEBUG  WindowsBackend: total_memory_mb=4095.99999905
01-21 16:53 DEBUG  CommonBackend: Searching for local ISOs
01-21 16:53 DEBUG  CommonBackend: Searching for local CDs
01-21 16:53 DEBUG  Distro:   checking whether C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether D:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain D:\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether D:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain D:\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether E:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain E:\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether E:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain E:\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether F:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     dir does not exist
01-21 16:53 DEBUG  Distro:   checking whether F:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     dir does not exist
01-21 16:53 DEBUG  Distro:   checking whether G:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain G:\install.386\install.bat
01-21 16:53 DEBUG  Distro:   checking whether G:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain G:\install.amd\install.bat
01-21 16:53 INFO   root: Running the installer...
01-21 16:53 INFO   WinuiPage: appname=wubi, localedir=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\translations, languages=['en_US', 'en']
01-21 16:53 INFO   WinuiPage: appname=wubi, localedir=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\translations, languages=['en_US', 'en']
01-21 16:53 DEBUG  WinuiInstallationPage: target_drive=C:, installation_size=64000MB, distro_name=Q4OS Aquarius, language=en_US, locale=en_US.UTF-8, username=bill
01-21 16:53 INFO   root: Received settings
01-21 16:53 DEBUG  CommonBackend: Searching for local CD
01-21 16:53 DEBUG  Distro:   checking whether C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether D:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain D:\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether E:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain E:\install.amd\install.bat
01-21 16:53 DEBUG  Distro:   checking whether F:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     dir does not exist
01-21 16:53 DEBUG  Distro:   checking whether G:\ is a valid Q4OS Aquarius CD
01-21 16:53 DEBUG  Distro:     does not contain G:\install.amd\install.bat
01-21 16:53 DEBUG  CommonBackend: Searching for local ISO
01-21 16:53 INFO   WinuiPage: appname=wubi, localedir=C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\translations, languages=['en_US', 'en']
01-21 16:53 DEBUG  TaskList: # Running tasklist...
01-21 16:53 DEBUG  TaskList: ## Running select_target_dir...
01-21 16:53 INFO   WindowsBackend: Installing into C:\Linux64\Debian12_S001
01-21 16:53 DEBUG  TaskList: ## Finished select_target_dir
01-21 16:53 DEBUG  TaskList: ## Running prepare_srcfiles...
01-21 16:53 DEBUG  WindowsBackend: target hostdir: Linux64/Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: substituing in C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\winboot\wubildr.cfg : _dynsubst_host_wubidir_ >> Linux64/Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: substituing in C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\winboot\grub.firstboot.cfg : _dynsubst_host_wubidir_ >> Linux64/Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: substituing in C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\winboot\EFI\grub0efi.cfg : _dynsubst_host_wubidir_ >> Linux64/Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: substituing in C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\data\wubildr.cfg : _dynsubst_host_wubidir_ >> Linux64/Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: substituing in C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\data\wubildr-disk.cfg : _dynsubst_host_wubidir_ >> Linux64/Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: substituing in C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\data\menu.winboot : _dynsubst_host_wubidir_ >> Linux64/Debian12_S001
01-21 16:53 DEBUG  WindowsBackend: substituing in C:\Users\Bill\AppData\Local\Temp\pyl3208.tmp\data\grub.firstboot.cfg : _dynsubst_host_wubidir_ >> Linux64/Debian12_S001
01-21 16:53 DEBUG  TaskList: ## Finished prepare_srcfiles
01-21 16:53 DEBUG  TaskList: ## Running create_dir_structure...
01-21 16:53 DEBUG  CommonBackend: Creating dir C:\Linux64\Debian12_S001
01-21 16:53 DEBUG  CommonBackend: Creating dir C:\Linux64\Debian12_S001\disks
01-21 16:53 DEBUG  CommonBackend: Creating dir C:\Linux64\Debian12_S001\install
01-21 16:53 DEBUG  CommonBackend: Creating dir C:\Linux64\Debian12_S001\install\boot
01-21 16:53 DEBUG  CommonBackend: Creating dir C:\Linux64\Debian12_S001\disks\boot
01-21 16:53 DEBUG  CommonBackend: Creating dir C:\Linux64\Debian12_S001\disks\boot\grub
01-21 16:53 DEBUG  CommonBackend: Creating dir C:\Linux64\Debian12_S001\install\boot\grub
01-21 16:53 DEBUG  TaskList: ## Finished create_dir_structure
01-21 16:53 DEBUG  TaskList: ## Running create_uninstaller...
01-21 16:53 DEBUG  WindowsBackend: Copying uninstaller C:\q4os-winsetup.exe -> C:\Linux64\Debian12_S001\uninstall-wubi.exe
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 UninstallString C:\Linux64\Debian12_S001\uninstall-wubi.exe
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 InstallationDir C:\Linux64\Debian12_S001
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 DisplayName Q4OS Aquarius
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 DisplayIcon C:\Linux64\Debian12_S001\Q4OS Aquarius.ico
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 DisplayVersion 5.x-rev346
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 Publisher Q4OS Aquarius
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 URLInfoAbout q40s link removed
01-21 16:53 DEBUG  registry: Setting registry key 2147483650 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi_Debian12_S001 HelpLink ubuntu link removed
01-21 16:53 DEBUG  TaskList: ## Finished create_uninstaller
01-21 16:53 DEBUG  TaskList: ## Running choose_disk_sizes...
01-21 16:53 DEBUG  WindowsBackend: total size=64000
  root=58667
  swap=5333
  home=0
  usr=0
01-21 16:53 DEBUG  TaskList: ## Finished choose_disk_sizes
01-21 16:53 DEBUG  TaskList: ## Running create_preseed_diskimage...
01-21 16:53 DEBUG  TaskList: ## Finished create_preseed_diskimage
01-21 16:53 DEBUG  TaskList: ## Running get_diskimage...
01-21 16:53 DEBUG  TaskList: New task download
01-21 16:53 DEBUG  TaskList: ### Running download...
01-21 16:53 DEBUG  downloader: downloading (link removed)
01-21 16:53 ERROR  TaskList: [Errno 4] IOError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)>
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\downloader.py", line 77, in download
  File "\lib\urlgrabber\grabber.py", line 927, in urlgrab
  File "\lib\urlgrabber\grabber.py", line 845, in _retry
  File "\lib\urlgrabber\grabber.py", line 913, in retryfunc
  File "\lib\urlgrabber\grabber.py", line 1001, in __init__
  File "\lib\urlgrabber\grabber.py", line 1072, in _do_open
  File "\lib\urlgrabber\grabber.py", line 1188, in _make_request
URLGrabError: [Errno 4] IOError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)>
01-21 16:53 ERROR  TaskList: Non fatal error [Errno 4] IOError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)> in task download
01-21 16:53 DEBUG  TaskList: ### Finished download
01-21 16:53 DEBUG  TaskList: New task download
01-21 16:53 DEBUG  TaskList: ### Running download...
01-21 16:53 DEBUG  downloader: downloading (link removed) > C:\Linux64\Debian12_S001\disks\q4os5c-x64-loop.img.xz
01-21 16:53 ERROR  TaskList: [Errno 4] IOError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)>
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\downloader.py", line 77, in download
  File "\lib\urlgrabber\grabber.py", line 927, in urlgrab
  File "\lib\urlgrabber\grabber.py", line 845, in _retry
  File "\lib\urlgrabber\grabber.py", line 913, in retryfunc
  File "\lib\urlgrabber\grabber.py", line 1001, in __init__
  File "\lib\urlgrabber\grabber.py", line 1072, in _do_open
  File "\lib\urlgrabber\grabber.py", line 1188, in _make_request
URLGrabError: [Errno 4] IOError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)>
01-21 16:53 ERROR  TaskList: Non fatal error [Errno 4] IOError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)> in task download
01-21 16:53 DEBUG  TaskList: ### Finished download
01-21 16:53 ERROR  TaskList: Could not retrieve the required disk image files
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 625, in get_diskimage
Exception: Could not retrieve the required disk image files
01-21 16:53 DEBUG  TaskList: # Cancelling tasklist
01-21 16:53 DEBUG  TaskList: # Finished tasklist
01-21 16:53 ERROR  root: Could not retrieve the required disk image files
Traceback (most recent call last):
  File "\lib\wubi\application.py", line 58, in run
  File "\lib\wubi\application.py", line 132, in select_task
  File "\lib\wubi\application.py", line 162, in run_installer
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 625, in get_diskimage
Exception: Could not retrieve the required disk image files

Not sure why it's throwing a certificate error.

Thanks for any assistance.
Bill

Bill

Member

Registered: 2026-01-21

Posts: 3

Re: Windows 7 install error

FYI, was able to fix the errors and install Q4OS successfully after using "Legacy Update" to install the missing windows updates. Hooray! :-D

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Windows 7 install error

Welcome to the forum @Bill and thanks for sharing the solution.

Bill

Member

Registered: 2026-01-21

Posts: 3

Re: Windows 7 install error

Welcome to the forum @Bill and thanks for sharing the solution.

Thanks! You guys did a fantastic job with this, brought new life into this old dog of a PC :-D