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#1 2026-01-20 14:29

Totone
Member
Registered: 2026-01-20
Posts: 41

Scanner HP Envy 6200 series ..

Hello,

Hello everyone,

I am, as the Italians say, “a 79-year-old giovannoto un po staggionato.”

I am using q4os-6.4-x64.r1.iso and I am having trouble with LibreOffice,
which does not recognize the HP Envy 6200 series scanner.
I uninstalled LibreOffice and installed OnlyOffice, but the problem remains the same.
The printer is recognized by the system, and I can print,
but I cannot use the scanner.
Configuration:
Could you tell me what I am missing or what I have forgotten?
Best regards;


bonjour toutes et tous,

Je suis comme disent les italiens "un giovannoto un po staggionato de 79ans

J'utilise q4os-6.4-x64.r1.iso et j'ai un soucis avec libreoffice qui ne reconnait
pas le scanner de hP Envy serie 6200.
J'ai supprime libreoffice et installé onlyoffice le soucis est identique.
Au niveau système l'imprimante est bien reconnue, je peux imprimer
mais je ne peux pas me servir du scanner.

Pourriez-vous me dire ce que je n'ai pas ou que j'ai oublé?

Configuration :
:

Operating System: Debian GNU/Linux 13
KDE Plasma Version: 6.3.6
KDE Frameworks Version: 6.13.0
Qt Version: 6.8.2
Kernel Version: 6.12.63+deb13-amd64 (64-bit)
Graphics Platform: X11
Processors: 2 × AMD A4-7300 APU with Radeon HD Graphics
Memory: 16 Gio of RAM (11.6 Gio usable)
Graphics Processor: llvmpipe
Manufacturer: MSI
Product Name: MS-7895
System Version: 1.0


Cordialement,

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#2 2026-01-20 14:33

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

Welcome to the forum smile

Please run in terminal:
$ sudo scanimage -L
and post the output here.

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#3 2026-01-20 14:50

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

sudo scanimage -L
O0W
           Hs<M´M
                   q.[lNJ+"ߏ}sszr}?[<|:B{3v=ɇsi"1vƦ?X9oI
                      2␦?ȋ ])^uFF{ԞN75)#|
                                                    u資g<S4_bFXmd᫬H{Zzu+&r
{вX$9UF(tb(ЭЁ}ߜygm%@=cR/fAq$Re;+*;r3'einM8
*YHdB) !#t+F0P]5"#lI␦-Wpv(,=F/f֬tq!UduK8uȭh0s$dQ>Mv[p?&Wc'L iKW%·EO]텺]/ti5@zB);8Ut>\5o:gRϺֶ0m+
                   dy␦&'8TY2{itb1\Fl[}6(f
}йQF|ѷgPᝲX@W`$eudףIC@sЃ
                                               [Ӹ._ʫ:>[ٱvmeۍesWnO0W
         Hs<M´M
                 q.[lNJ+"ߏ}sszr}?[<|:B{3v=ɇsni"1vƦ?X9oI
                     2␦?ȋ ])^uFF{ԞN75)#|
                                                   u資g<S4_bFXmd᫬H{Zzu+&r
{вX$9UF(tb(ЭЁ}ߜygm%@=cR/fAq$Re;+*;r3'einM8
*YHdB) !#t+F0P]5"#lI␦-Wpv(,=F/f֬tq!UduK8uȭh0s$dQ>Mv[p?&Wc'L iKW%·EO]텺]/ti5@zB);8Ut>\5o:gRϺֶ0m+
                   dy␦&'8TY2{itb1\Fl[}6(f
}йQF|ѷgPᝲX@W`$eudףIC@sЃ
                                               [Ӹ._ʫ:>[ٱvmeۍesWndevice `escl:https://192.168.221.203:443' is a HP ENVY Photo 6200 series [E4A955] (USB) platen scanner
device `airscan:e1:HP ENVY Photo 6200 series [E4A955]' is a eSCL HP ENVY Photo 6200 series [E4A955] ip=192.168.221.203, 2a01:e0a:fa9:3880::b777:28f6
device `airscan:e0:HP ENVY Photo 6200 series [E4A955] (USB)' is a eSCL HP ENVY Photo 6200 series [E4A955] (USB) ip=127.0.0.1, ::1
device `hpaio:/usb/ENVY_Photo_6200_series?serial=TH11NDX04G' is a Hewlett-Packard ENVY_Photo_6200_series all-in-one
device `hpaio:/net/envy_photo_6200_series?ip=192.168.221.203&queue=false' is a Hewlett-Packard envy_photo_6200_series all-in-one

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#4 2026-01-20 14:55

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

Well, now run in terminal:
$ sudo adduser <your_username> scanner
Reboot, test scanning and post back the result.

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#5 2026-01-20 15:16

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

sudo adduser totone scanner
warn: The user `totone' is already a member of `scanner'

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#6 2026-01-20 17:22

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

Well, run:
$ scanimage -L
and post the result.

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#7 2026-01-20 19:51

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

$ scanimage -L
O0W
           Hs<M´M
                   q.[lNJ+"ߏ}sszr}?[<|:B{3v=ɇsi"1vƦ?X9oI
                      2␦?ȋ ])^uFF{ԞN75)#|
                                                    u資g<S4_bFXmd᫬H{Zzu+&r
{вX$9UF(tb(ЭЁ}ߜygm%@=cR/fAq$Re;+*;r3'einM8
*YHdB) !#t+F0P]5"#lI␦-Wpv(,=F/f֬tq!UduK8uȭh0s$dQ>Mv[p?&Wc'L iKW%·EO]텺]/ti5@zB);8Ut>\5o:gRϺֶ0m+
                   dy␦&'8TY2{itb1\Fl[}6(f
}йQF|ѷgPᝲX@W`$eudףIC@sЃ
                                               [Ӹ._ʫ:>[ٱvmeۍesWnO0W
         Hs<M´M
                 q.[lNJ+"ߏ}sszr}?[<|:B{3v=ɇsni"1vƦ?X9oI
                     2␦?ȋ ])^uFF{ԞN75)#|
                                                   u資g<S4_bFXmd᫬H{Zzu+&r
{вX$9UF(tb(ЭЁ}ߜygm%@=cR/fAq$Re;+*;r3'einM8
*YHdB) !#t+F0P]5"#lI␦-Wpv(,=F/f֬tq!UduK8uȭh0s$dQ>Mv[p?&Wc'L iKW%·EO]텺]/ti5@zB);8Ut>\5o:gRϺֶ0m+
                   dy␦&'8TY2{itb1\Fl[}6(f
}йQF|ѷgPᝲX@W`$eudףIC@sЃ
                                               [Ӹ._ʫ:>[ٱvmeۍesWndevice `escl:https://192.168.221.203:443' is a HP ENVY Photo 6200 series [E4A955] (USB) platen scanner
device `escl:http://192.168.221.203:8080' is a HP ENVY Photo 6200 series [E4A955] platen scanner
device `airscan:e1:HP ENVY Photo 6200 series [E4A955]' is a eSCL HP ENVY Photo 6200 series [E4A955] ip=192.168.221.203, 2a01:e0a:fa9:3880::b777:28f6
device `airscan:e0:HP ENVY Photo 6200 series [E4A955] (USB)' is a eSCL HP ENVY Photo 6200 series [E4A955] (USB) ip=127.0.0.1, ::1
device `hpaio:/usb/ENVY_Photo_6200_series?serial=TH11NDX04G' is a Hewlett-Packard ENVY_Photo_6200_series all-in-one
device `hpaio:/net/envy_photo_6200_series?ip=192.168.221.203&queue=false' is a Hewlett-Packard envy_photo_6200_series all-in-one

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#8 2026-01-20 20:33

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

Run:
$ scanimage -d "hpaio:/usb/ENVY_Photo_6200_series?serial=TH11NDX04G" --format tiff > /tmp/test1.tiff
The command above should scan a document into "/tmp/test1.tiff" file. Does it work ?

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#9 2026-01-21 14:36

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

Result
scanimage -d "hpaio:/usb/ENVY_Photo_6200_series?serial=TH11NDX04G" --format tiff > /tmp/test1.tiff
scanimage: open of device hpaio:/usb/ENVY_Photo_6200_series?serial=TH11NDX04G failed: Error during device I/O

In there is indeed /tmp/test1.tiff

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#10 2026-01-21 15:09

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

This looks to be a communication problem with the scanner, most likely hardware dependent. A possible workaround may be to run commands with no locale, for example:
$ LANG=C sane-find-scanner
$ LANG=C scanimage -L
$ LANG=C scanimage -d "hpaio:/usb/ENVY_Photo_6200_series?serial=TH11NDX04G" --format tiff > /tmp/test1.tiff

We would also recommend you to try replace USB cable.

This issue doesn't seem to be a native Q4OS one, it may be caused by an incorrect Debian scanner driver (SANE backend).We also recommend you to search for Debian solutions, it will work for Q4OS as well.

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#11 2026-01-21 15:13

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

Another way to solve this issue may be using proprietary HP driver. Follow steps:
$ sudo apt update
$ sudo apt install hplip hplip-gui sane libsane-hpaio
$ hp-setup

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#12 2026-01-22 09:14

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

Hello everyone,

I've partially solved the scanner problem.

It seems that Q4OS doesn't have all the necessary components
to run the HP Envy 6200 series scanner
or other scanners.

I tested the scanner with skanlite KDE from the Debian
or Flathub repository, and it works perfectly.

Will this help others?

Regards,


Bonjour toutes et tous,

J'ai partiellemt solutionner le problèmede scanner.
Et il semble bien que Q4os n'a pas tous les éléments
pour faire fonctionner le scanner HP Envy 6200 series
ou d'autres scanner.

J'ai tester le scanner avec skanlite KDE dans le dépot
Debian ou Flathub et cela fonctionne parfaitement.

Si cela peut aider à d'autres ?

Cordialement,

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#13 2026-01-22 09:28

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

What is the output of command:
$ scanimage -L
on your Debian installation ?

How exactly do you proceed scanning on your Debian installation ?

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#14 2026-01-22 10:10

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

scanimage -L
O0W
           Hs<M´M
                   q.[lNJ+"ߏ}sszr}?[<|:B{3v=ɇsi"1vƦ?X9oI
                      2␦?ȋ ])^uFF{ԞN75)#|
                                                    u資g<S4_bFXmd᫬H{Zzu+&r
{вX$9UF(tb(ЭЁ}ߜygm%@=cR/fAq$Re;+*;r3'einM8
*YHdB) !#t+F0P]5"#lI␦-Wpv(,=F/f֬tq!UduK8uȭh0s$dQ>Mv[p?&Wc'L iKW%·EO]텺]/ti5@zB);8Ut>\5o:gRϺֶ0m+
                   dy␦&'8TY2{itb1\Fl[}6(f
}йQF|ѷgPᝲX@W`$eudףIC@sЃ
                                               [Ӹ._ʫ:>[ٱvmeۍesWnO0W
         Hs<M´M
                 q.[lNJ+"ߏ}sszr}?[<|:B{3v=ɇsni"1vƦ?X9oI
                     2␦?ȋ ])^uFF{ԞN75)#|
                                                   u資g<S4_bFXmd᫬H{Zzu+&r
{вX$9UF(tb(ЭЁ}ߜygm%@=cR/fAq$Re;+*;r3'einM8
*YHdB) !#t+F0P]5"#lI␦-Wpv(,=F/f֬tq!UduK8uȭh0s$dQ>Mv[p?&Wc'L iKW%·EO]텺]/ti5@zB);8Ut>\5o:gRϺֶ0m+
                   dy␦&'8TY2{itb1\Fl[}6(f
}йQF|ѷgPᝲX@W`$eudףIC@sЃ
                                               [Ӹ._ʫ:>[ٱvmeۍesWndevice `escl:https://192.168.221.203:443' is a HP ENVY Photo 6200 series [E4A955] (USB) platen scanner
device `airscan:e0:HP ENVY Photo 6200 series [E4A955]' is a eSCL HP ENVY Photo 6200 series [E4A955] ip=192.168.221.203, 2a01:e0a:fa9:3880::b777:28f6
device `airscan:e1:HP ENVY Photo 6200 series [E4A955] (USB)' is a eSCL HP ENVY Photo 6200 series [E4A955] (USB) ip=127.0.0.1, ::1
device `hpaio:/usb/ENVY_Photo_6200_series?serial=TH11NDX04G' is a Hewlett-Packard ENVY_Photo_6200_series all-in-one
device `hpaio:/net/envy_photo_6200_series?ip=192.168.221.203&queue=false' is a Hewlett-Packard envy_photo_6200_series all-in-one

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#15 2026-01-22 10:39

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

We are trying to figure out what went wrong.

- Did you install plain Debian or just skanlite application on Q4OS ? Do skanlite work on Q4OS ?
- How did you proceed with scanning on Q4OS when it didn't work ?

Last edited by q4osteam (2026-01-22 10:43)

Offline

#16 2026-01-22 10:57

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

I couldn't scan from LibreOffice, which theoretically
recognizes the printer.

Printing works fine. So I searched the Debian, Ubuntu, and Linux forums for a solution,
but without success. I posted the question here.

After our discussions, there were no solutions, so I searched
using Discover for a scanning program: Scan Simple and SkanLite. Kde
SkanLite Kde immediately found the HP Envy 6200 series scanner.

And I was able to scan my documents.

I'm using q4os-6.4-x64.r1

-------------------------------------------------------------------------------------------
Ne réussissant pas à scanner à partir de libreoffice qui théoriquement
reconnait l'imprimante.
Pour imprimer pas de problèmes. Alors j'ai cherché dans les forums
Debian Ubuntu Linux une solution sans résultats l'ao posté ici.
Après nos échanges il n'y avait pas de solutions alors j'ai cherché
avec Discover un programme de numérisation : Scan Simple et Skan lite.
Skanlite a tout de suite trouvé le scanner de HP Envy 6200 series.
Et j'ai pu scanner mes documents
J'utilise q4os-6.4-x64.r1

Offline

#17 2026-01-22 11:02

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

Based on the tests performed, it seems to me
that the Debian or 4QOS libraries have
shortcomings in the repositories or firmware.

I'm not an expert, but that's my impression.

LibreOffice can't find the source for scanning, but editing works fine.

Last edited by Totone (2026-01-22 11:05)

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#18 2026-01-22 11:06

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

Now we will perform some investigation and testing and post back here as soon as we have new findings. In anyway thanks for the valuable reporting and feedback smile

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#19 2026-01-22 11:31

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

Would you please run the following commands in terminal:
$ sudo apt install sane-utils hplip
$ sudo adduser <your_username> saned
- Reboot
- Check Libreoffice if it detects the scanner now.

Last edited by q4osteam (2026-01-22 11:42)

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#20 2026-01-22 11:39

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

apt install sane sane-utils hplip
Error: Package sane could not be located

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#21 2026-01-22 11:42

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Scanner HP Envy 6200 series ..

We have edited instructions, so "sane" is removed from installation.

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#22 2026-02-02 11:04

Totone
Member
Registered: 2026-01-20
Posts: 41

Re: Scanner HP Envy 6200 series ..

ok

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