Q4OS Forum

thatonebfdifan

Member

Registered: 2025-11-07

Posts: 1

Cant connect to wifi, Secrets were required to establish a connection

Yesterday i installed Q4OS and it was running perfectly with wifi until today i couldnt connect to any wifi. I instead got the error "Secrets were required to establish a connection". Inxi -Fx shows this;
System:
  Host: positivoQ4OS Kernel: 6.12.48+deb13-amd64 arch: x86_64 bits: 64
    compiler: gcc v: 14.2.0
  Desktop: TDE (Trinity) v: R14.1.5 Distro: Q4OS 6.2.1-deb13u1 base: Debian
    GNU/Linux 13 (trixie)
Machine:
  Type: Laptop System: Positivo Informatica SA product: C14CU51 v: 2.01.U_POS
    serial: <superuser required>
  Mobo: Positivo Informatica SA model: C14CU51 v: POSITIVO
    serial: <superuser required> UEFI: American Megatrends v: 2.01.U
    date: 10/28/2013
Battery:
  ID-1: BAT0 charge: 0% condition: 3.2/23.8 Wh (13.6%) volts: 1.3 min: 10.8
    model: standard status: not charging
CPU:
  Info: dual core model: Intel Celeron 1007U bits: 64 type: MCP
    arch: Ivy Bridge rev: 9 cache: L1: 128 KiB L2: 512 KiB L3: 2 MiB
  Speed (MHz): avg: 1152 min/max: 800/1500 cores: 1: 1152 2: 1152
    bogomips: 5986
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics vendor: Holco Enterprise Co
    /Shuttle driver: i915 v: kernel arch: Gen-7 bus-ID: 00:02.0
  Device-2: Bison HD Webcam driver: uvcvideo type: USB bus-ID: 2-1.1:3
  Display: x11 server: X.Org v: 21.1.16 driver: X: loaded: modesetting
    unloaded: fbdev,vesa dri: crocus gpu: i915 resolution: 1366x768~60Hz
  API: EGL v: 1.5 drivers: crocus,swrast platforms:
    active: gbm,x11,surfaceless,device inactive: wayland
  API: OpenGL v: 4.5 compat-v: 4.2 vendor: intel mesa v: 25.0.7-2 glx-v: 1.4
    direct-render: yes renderer: Mesa Intel HD Graphics 2500 (IVB GT1)
  API: Vulkan v: 1.4.309 drivers: intel,llvmpipe surfaces: xcb,xlib
    devices: 2
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo x11: xdriinfo,
    xdpyinfo, xprop, xrandr
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Holco
    Enterprise Co /Shuttle driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
  API: ALSA v: k6.12.48+deb13-amd64 status: kernel-api
  Server-1: aRts v: 1.5.10 status: active
  Server-2: PipeWire v: 1.4.2 status: active
Network:
  Device-1: Realtek RTL8188EE Wireless Network Adapter vendor: AzureWave
    driver: rtl8188ee v: kernel port: e000 bus-ID: 01:00.0
  IF: wlp1s0 state: down mac: 54:27:1e:fa:53:1a
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Holco Enterprise Co /Shuttle driver: r8169 v: kernel port: d000
    bus-ID: 02:00.2
  IF: enp2s0f2 state: down mac: 80:ee:73:85:c3:74
  IF-ID-1: enx7e1af7706b35 state: unknown speed: -1 duplex: half
    mac: 7e:1a:f7:70:6b:35
Bluetooth:
  Device-1: Xiaomi Mi/Redmi series (RNDIS + ADB) driver: rndis_host v: kernel
    type: USB bus-ID: 1-1.1:5
Drives:
  Local Storage: total: 298.09 GiB used: 5.44 GiB (1.8%)
  ID-1: /dev/sda vendor: Samsung model: ST320LM001 HN-M320MBB
    size: 298.09 GiB
Partition:
  ID-1: / size: 209.38 GiB used: 5.43 GiB (2.6%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 487 MiB used: 7 MiB (1.4%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: partition size: 3.81 GiB used: 0 KiB (0.0%)
    dev: /dev/sda2
Sensors:
  System Temperatures: cpu: 52.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Memory: total: 4 GiB available: 3.72 GiB used: 1.96 GiB (52.7%)
  Processes: 169 Uptime: 9m Init: systemd
  Packages: 1631 Compilers: gcc: 14.2.0 Shell: Bash v: 5.2.37 inxi: 3.3.38
Any help?

hchiper

Member

From: Belgium

Registered: 2020-07-28

Posts: 788

Re: Cant connect to wifi, Secrets were required to establish a connection

Battery:
  ID-1: BAT0 charge: 0% condition: 3.2/23.8 Wh (13.6%) volts: 1.3 min: 10.8
    model: standard status: not charging

Network:
  Device-1: Realtek RTL8188EE Wireless Network Adapter vendor: AzureWave
    driver: rtl8188ee v: kernel port: e000 bus-ID: 01:00.0
  IF: wlp1s0 state: down mac: 54:27:1e:fa:53:1a
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Holco Enterprise Co /Shuttle driver: r8169 v: kernel port: d000
    bus-ID: 02:00.2
  IF: enp2s0f2 state: down mac: 80:ee:73:85:c3:74
  IF-ID-1: enx7e1af7706b35 state: unknown speed: -1 duplex: half
    mac: 7e:1a:f7:70:6b:35

From inxi output, it appears that your battery is totally discharged, not charging, and in very poor condition. Moreover both your WiFi and Ethernet devices are down. This latter problem may be a consequence of the former (as a power-saving measure).

Switch your laptop off, try to load the battery for some time (hours) then try again with the charger still plugged in.
Anyway you should consider buying a new battery (not only for convenience, for safety too).

Edit: deleted a line, not safe to do that.

Last edited by hchiper (2025-11-08 08:21)

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Q4OS machine: Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,107

Website

Re: Cant connect to wifi, Secrets were required to establish a connection

If wifi worked fine for a time it really looks like some kind of hardware issue. Please follow @hchiper advice first. You can also try https://www.q4os.org/forum/viewtopic.php?id=4698