Q4OS Forum

danielson

Member

From: AR - U.S.A.

Registered: 2018-08-29

Posts: 217

Network printer not connecting [Solved]

Andromeda 6.1 has been a real pleasure to test drive!

Small .iso and low resource footprint, all make it a tempting 1st choice for installation on older computers.

While HP Toolbox worked fine to install USB connected printer, it won't go through last step to install drivers on a network one.

Even after reboot or uninstall - reinstall.

Update: see my last post.

Last edited by danielson (2025-09-24 14:35)

---

DELL Optiplex 7060 - 8G RAM.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Network printer not connecting [Solved]

We will check this one, thanks for the report.

danielson

Member

From: AR - U.S.A.

Registered: 2018-08-29

Posts: 217

Re: Network printer not connecting [Solved]

Thanks, appreciate that!

---

DELL Optiplex 7060 - 8G RAM.

danielson

Member

From: AR - U.S.A.

Registered: 2018-08-29

Posts: 217

Re: Network printer not connecting [Solved]

It appears no one else has network printer issues...

---

DELL Optiplex 7060 - 8G RAM.

hchiper

Member

From: Belgium

Registered: 2020-07-28

Posts: 788

Re: Network printer not connecting [Solved]

Is network enabled and properly configured on your printer?
Is its WiFi enabled or is the Ethernet cable connected? Did you try another Ethernet cable?
Does it have a display where you can see whether it has received an IP address?
What are the IP addresses of your printer and of your computer (look at the output of `ip address` in a terminal)?

---

Q4OS machine: Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD

danielson

Member

From: AR - U.S.A.

Registered: 2018-08-29

Posts: 217

Re: Network printer not connecting [Solved]

Actually, the network printer is visible, the blue light is on, but the driver just won't follow through.

Usually, if there's an issue, the red light comes on and it won't get anywhere at all.

Take it that you do not have a network issue?

Last edited by danielson (2025-09-23 22:14)

---

DELL Optiplex 7060 - 8G RAM.

bin

Member

From: U.K.

Registered: 2016-01-28

Posts: 1,560

Re: Network printer not connecting [Solved]

I don't have access to any of my machines running 6.1 right now, cannot recall if system-config-printer made the final cut in 6.1.
Suggest you try to install it sudo apt install system-config-printer and then access Print Settings via menu.
If it doesn't even detect your printer then it's going to be a network issue.
The blue light indicates the printer has found the wifi but there's more than one protocol involved in getting it all to tie up.
Crucially what is the model of printer?

hchiper

Member

From: Belgium

Registered: 2020-07-28

Posts: 788

Re: Network printer not connecting [Solved]

Blue light makes me think of a Bluetooth printer...

---

Q4OS machine: Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD

danielson

Member

From: AR - U.S.A.

Registered: 2018-08-29

Posts: 217

Re: Network printer not connecting [Solved]

'unable to connect to network printer....' are basically the words to the error message (even if printer is on).

Did fresh install to see if things were different, but no.

Then it dawned on me to go over and check if printer was installed, and lo and behold, it was!!

Did two tests and both worked flawlessly...

Boy! Do i feel like a dumbo!!!

Regardless.
Why HP toolbox eventually stops installation at "unable to connect" is a mystery.

Last edited by danielson (2025-09-25 01:01)

---

DELL Optiplex 7060 - 8G RAM.