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itsoulos

Member

Registered: 2020-12-19

Posts: 94

Install problems in Dell precision with Nvidia

Hello all,
I have tried to install the latest q4os on Dell Precision 3680 with the following graphics card:
NVIDIA RTX 2000 Ada Generation/PCIe/SSE2

If I install the NVIDIA drivers from the related button, then the system hangs on boot!

The same pc is working fine using MX23 with the NVIDIA drivers installed using the related menu option in MX tools

Any idea?

Giannis

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

option1:
We would recommend you to follow Debian wiki to install NVidia driver https://wiki.debian.org/NvidiaGraphicsDrivers . Q4OS is Debian actually, so it would work on Q4OS as well.

option2:
You can also try to install NVidia "nvidia-open-kernel-dkms" package and see what happens.

option3:
Cancel NVidia installation and use the default Nouveau driver.

What is the output of command:
$ nvidia-detect
?

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

Yes the first option did the job perfectly!
Thanks

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

If you would describe what steps did you take, we could fix the installer.

It would be also helpful if you would provide:
- output of command:
$ nvidia-detect

- installation logfiles:
$HOME/.appsetup2/log/setup-q4os-nvidia-drivers_xxx.log

Anyway, thanks for posting back the result.

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

I have followed the following steps
https://wiki.debian.org/NvidiaGraphicsD … 2Trixie.22

Also, here is the output of nvidia-detect

Detected NVIDIA GPUs:
0000:01:00.0 VGA compatible controller [0300]: NVIDIA Corporation AD107GL [RTX 2000 / 2000E Ada Generation] [10de:28b0] (rev a1)

Checking card: 00.0 VGA compatible controller
Your card is supported by the default drivers.
It is recommended to install the
    nvidia-driver
package.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

Thanks, what driver version ? "550.163.01" or "535.216.03" ?

Did you choose "proprietary" or "open" flavor ?

Do you have secure boot enabled/disabled?

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

I used this command
apt install nvidia-kernel-dkms nvidia-driver firmware-misc-nonfree

I do not have secure boot enabled
Also the version is 550.163.01

Best regards

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

Also, I have installed successfully  in a tuxedo pulse gen 3, but I have a minor problem there: the scrolling using the touchpad does not work.
I can click with touchpad but I can not scroll in a window

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

Did you also enable kernel modesetting with the NVIDIA driver according to https://wiki.debian.org/NvidiaGraphicsD … odesetting ?

# echo 'GRUB_CMDLINE_LINUX="$GRUB_CMDLINE_LINUX nvidia-drm.modeset=1 nvidia-drm.fbdev=1"' > /etc/default/grub.d/nvidia-modeset.cfg
# update-grub

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

Also, for anyone that wants to install the tuxedo drivers in q4os here are the steps
Ioannis Tsoulos <itsoulos@gmail.com>
   
4:13μ.μ. (πριν από 3 ώρες)
   

1) wget -qO - https://deb.tuxedocomputers.com/0x54840598.pub.asc | sudo tee /usr/share/keyrings/tuxedo.asc

2) echo "deb [signed-by=/usr/share/keyrings/tuxedo.asc] https://deb.tuxedocomputers.com/debian trixie main" | sudo tee /etc/apt/sources.list.d/tuxedo.list

3) sudo apt install linux-headers-amd64 tuxedo-drivers tuxedo-control-center

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

No I did not

Did you also enable kernel modesetting with the NVIDIA driver according to https://wiki.debian.org/NvidiaGraphicsD … odesetting ?

# echo 'GRUB_CMDLINE_LINUX="$GRUB_CMDLINE_LINUX nvidia-drm.modeset=1 nvidia-drm.fbdev=1"' > /etc/default/grub.d/nvidia-modeset.cfg
# update-grub

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

Also, for anyone that wants to install the tuxedo drivers in q4os here are the steps ...

+1 . You could also post this one as a new topic in Tips and tutorials section.

Back to the NVidia drivers installation. That's weird the Q4OS installer doesn't work for you as it does exactly the same steps as you have performed manually. We would need the setup logfile to investigate more "$HOME/.appsetup2/log/setup-q4os-nvidia-drivers_xxx.log" and to check a possible difference.

Last edited by q4osteam (2025-09-14 17:43)

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

Also, for anyone that wants to install the tuxedo drivers in q4os here are the steps ...

+1 . You could also post this one as a new topic in Tips and tutorials section.

Back to the NVidia drivers installation. That's weird the Q4OS installer doesn't work for you as it does exactly the same steps as you have performed manually. We would need the setup logfile to investigate more "$HOME/.appsetup2/log/setup-q4os-nvidia-drivers_xxx.log" and to check a possible difference.

I do not have this file anymore, because it was a new installation today. Maybe  it was a problem with my card because it is a new model.
Anyway, if you need any file or information I will be happy to assist.
Also, if do have any idea regarding the touchpad issue in the tuxedo laptop ? Is there a need to install any
deb file ?

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

Unfortunately we have no specific idea, but the same as before. What works on Debian will work on Q4OS, so try to search for Debian.

We would guess it might be some config option only, what desktop are you using Plasma, Trinity, other ?

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

Plasma in X11

Unfortunately we have no specific idea, but the same as before. What works on Debian will work on Q4OS, so try to search for Debian.

We would guess it might be some config option only, what desktop are you using Plasma, Trinity, other ?

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

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Re: Install problems in Dell precision with Nvidia

On Tuxedo, you likely need to install packages:
xserver-xorg-input-libinput libinput-bin libinput-tools libinput10

The Plasma KCM Touchpad (kcm_touchpad) is the control module for configuring touchpad settings within the KDE Plasma desktop environment. In recent Plasma versions (specifically Plasma 6), it primarily supports the libinput driver, with Synaptics support being removed, and is accessible through System Settings under Hardware > Input Devices > Touchpad. If the settings page is missing or blank, installing the plasma-desktop-data package or running kcmshell6 kcm_touchpad in the terminal may resolve the issue.

Last edited by q4osteam (2025-09-14 18:11)

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

No, I have to install the synaptics package in order to get it work
The command was

sudo apt install xserver-xorg-input-synaptics

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

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Re: Install problems in Dell precision with Nvidia

We have found this info https://www.tuxedocomputers.com/en/Info … ad-.tuxedo  It reads:

For some years now, in all current distributions, the libinput library has been responsible for managing input devices such as mouse or touchpad under both X11 and Wayland.

Unfortunately, we have no Tuxedo hardware, so we are not able to perform a testing.

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

We have found this info https://www.tuxedocomputers.com/en/Info … ad-.tuxedo  It reads:

For some years now, in all current distributions, the libinput library has been responsible for managing input devices such as mouse or touchpad under both X11 and Wayland.

Unfortunately, we have no Tuxedo hardware, so we are not able to perform a testing.

Yes I known this, but I had to install the synaptics driver in order to get the touchpad working.

I will send a message to the reddit group of Tuxedo regarding this

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

We are still investigating the OP issue. Would you please post output of the command on the Dell Precision 3680:
$ lspci -nn

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

We are still investigating the OP issue. Would you please post output of the command on the Dell Precision 3680:
$ lspci -nn

Yes of course, please find the information here:
https://pastebin.com/ueh3rjjt

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

We have now found some deviation of Q4OS NVidia installer, so now considering a proper fix, thanks. Depending on the "lspci", it also tried to install "bumblebee-nvidia primus-nvidia primus-vk-nvidia" packages for your system what may be a culprit.

In any case, once installed NVidia drivers using Q4OS installer, you can just run "nvidia-uninstall" command from terminal to revert back to the previous state.

Last edited by q4osteam (2025-09-17 14:56)

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,109

Website

Re: Install problems in Dell precision with Nvidia

We believe we have fixed the issue. The new installer has been just uploaded, so it should work as expected now.

@itsoulos
It would be really helpful, if you could confirm the fix on the hardware in question. Anyway thanks for reporting.

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

We believe we have fixed the issue. The new installer has been just uploaded, so it should work as expected now.

@itsoulos
It would be really helpful, if you could confirm the fix on the hardware in question. Anyway thanks for reporting.

Thank you very much! I will try it soon and I will report the results

itsoulos

Member

Registered: 2020-12-19

Posts: 94

Re: Install problems in Dell precision with Nvidia

We believe we have fixed the issue. The new installer has been just uploaded, so it should work as expected now.

@itsoulos
It would be really helpful, if you could confirm the fix on the hardware in question. Anyway thanks for reporting.

Thank you very much! I will try it soon and I will report the results

It works now!

Thank you very much
My only problem, which I believe that is a Kde6 problem, is that there is a lag sometimes in left mouse clicks and I need to press the mouse button twice to activate an option. Also, sometimes the key combination alt+shift that I use to change language seems to required a second press