Touchpad and webcam not detected in Noblex NB16W102

YuyoBarragan · 2025-08-31 11:50

Hello and good morning, afternoons or nights I have a portatil noblex nb16W102 (## Bios information and system

### ? General Information
*** System manufacturer: ** Noblex
*** Model: ** NB16W102
*** Serial number: ** NB16W102
---

### ⚙️ BIOS and Firmware data
*** Configuration utility.
*** Version of utility: ** 2.16.1242
*** BIOS manufacturer: ** American Megatrends, Inc.
*** BIOS version: ** M300B NS. 02 x64
*** EC version (Embedded Controller): ** 57.0.2.3.24
*** Compilation date and time: ** 08/01/2015 16:22:46

---

### ? Hardware specifications
*** Total memory: ** 4096 MB (4 GB)
*** MEMORY TYPE: ** LPDDR3

---

### ?️ Internal components
*** Graphic controller (GOP): ** Intel (R) Gop Driver, version 7.2.1003
*** Txe information (Trusted Execution Engine): **
*** SEC RC version: ** 00.05.00.00
*** FW version: ** 01.01.00.1089
---
### ? Language configuration
*** System language: ** English

**Intel(R) Pentium(R) CPU N3540 @ 2.16GHz
**Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
**AMI, Aptio CRB) and Q4os 5.8.1-N1 (Aquarius) 6.12.38+deb12-AMD64 But both the touch and the webcam do not respond, using a USB with other Linux distros or with Hiren's bootcd if they respond normally. I do not want to use AI more than the one I used to give them this data because I do not want to fill the command terminal that I do not know what they do exactly so I added any help please. Needless to say, I already updated Update and Upgrade but that did not solve anything

crosscourt · 2025-09-01 02:00

Look here for help with the touchpad issue, www.q4os.org/dqa007.html#tchpad
You didnt mention whether youre using TDE or KDE but if you are using KDE, you can click on settings, then mouse/touchpad, then touchpad and check settings.

In regards to the webcam you didnt mention what webcam it is, brand and external or builtin.

Dont rely on AI as its always best to go the forum of the OS youre using and ask for informed help. AI gets it wrong a lot and sometimes can give answers that are down right wrong.

Last edited by crosscourt (2025-09-01 02:06)

YuyoBarragan · 2025-09-02 08:51

crosscourt wrote:

Look here for help with the touchpad issue,
You didnt mention whether youre using TDE or KDE but if you are using KDE, you can click on settings, then mouse/touchpad, then touchpad and check settings.
In regards to the webcam you didnt mention what webcam it is, brand and external or builtin.
Dont rely on AI as its always best to go the forum of the OS youre using and ask for informed help. AI gets it wrong a lot and sometimes can give answers that are down right wrong.

Of course as I could have forgotten those details! I apologize, I am using Q4os with Trinity R14.1.1 (TDE) and the camera is integrated above the screen, I can't share LIKS but looking for noblex NB16W102 on Google and watching images you can see clearer as it is. Regarding Link that shared me I have reviewed and followed the steps but I still have no responses from the touchpad ($ synclient
Couldn't Find Synaptics Properties. No Synapics Driver Loaded?)

bin · 2025-09-02 11:14

Just run

inxi -Fxxxmprz

in Konsole and paste the results back here. That will provide all the info to see if anyone here can help.

crosscourt · 2025-09-02 18:22

Did you look at the link provided inside the touchpad info, https://wiki.debian.org/SynapticsTouchpad

It will help identify what touchpad youre using and hopefully following bin's request we can find out what webcam youre using.

There is very little data on your Noblex laptop that I can find, as Ive honestly never heard of this company.

Last edited by crosscourt (2025-09-02 18:22)

YuyoBarragan · 2025-09-04 21:44

bin wrote:

Just run
inxi -Fxxxmprz
in Konsole and paste the results back here. That will provide all the info to see if anyone here can help.

System:
  Kernel: 6.12.38+deb12-amd64 arch: x86_64 bits: 64 compiler: N/A
    Desktop: Trinity v: R14.1.1 tk: Qt v: 3.5.0 info: kicker wm: Twin v: 3.0
    vt: 7 dm: 1: TDM 2: XDM Distro: Q4OS 5.8.1-n1 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: NOBLEX product: NB16W102 v: 1.0
    serial: <superuser required>
  Mobo: AMI model: Aptio CRB serial: <superuser required>
    UEFI: American Megatrends v: M300B NS.02 date: 01/08/2015
Battery:
  ID-1: BAT0 charge: 23.8 Wh (100.0%) condition: 23.8/23.8 Wh (100.0%)
    volts: 12.6 min: 10.8 model: LENGDA type: Unknown serial: <filter>
    status: charging
Memory:
  RAM: total: 3.71 GiB used: 1.98 GiB (53.4%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges
    required.
CPU:
  Info: quad core model: Intel Pentium N3540 bits: 64 type: MCP
    smt: <unsupported> arch: Silvermont rev: 8 cache: L1: 224 KiB L2: 2 MiB
  Speed (MHz): avg: 651 high: 723 min/max: 500/2666 cores: 1: 642 2: 723
    3: 666 4: 574 bogomips: 17333
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
    driver: i915 v: kernel arch: Gen-7 ports: active: eDP-1
    empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0f31
    class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.7 driver: X: loaded: modesetting
    unloaded: fbdev,vesa dri: crocus gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 112 s-size: 309x174mm (12.17x6.85")
    s-diag: 355mm (13.96")
  Monitor-1: eDP-1 model: BOE Display 0x05f0 res: 1366x768 hz: 60 dpi: 112
    size: 309x173mm (12.17x6.81") diag: 354mm (13.9") modes: 1366x768
  API: OpenGL v: 4.2 Mesa 22.3.6 renderer: Mesa Intel HD Graphics (BYT)
    direct-render: Yes
Audio:
  Device-1: Intel Atom Processor Z36xxx/Z37xxx Series High Definition Audio
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:0f04
    class-ID: 0403
  API: ALSA v: k6.12.38+deb12-amd64 status: kernel-api
  Server-1: PulseAudio v: 16.1 status: active
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: e000
    bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp1s0 state: down mac: <filter>
  Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter
    driver: rtl8723be v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: d000
    bus-ID: 02:00.0 chip-ID: 10ec:b723 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
Drives:
  Local Storage: total: 465.76 GiB used: 83.45 GiB (17.9%)
  ID-1: /dev/sda vendor: HGST (Hitachi) model: HTS545050A7E680
    size: 465.76 GiB speed: 3.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: A230 scheme: GPT
Partition:
  ID-1: / size: 449.08 GiB used: 83.44 GiB (18.6%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 299.4 MiB used: 5.9 MiB (2.0%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: partition size: 8.13 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sda3
Sensors:
  System Temperatures: cpu: 51.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2444 pm: dpkg pkgs: 2438 pm: flatpak pkgs: 6
  Active apt repos in: /etc/apt/sources.list
    1: deb [url]http://deb.debian.org/debian[/url] bookworm main contrib non-free
    2: deb [url]http://deb.debian.org/debian[/url] bookworm-updates main contrib non-free
    3: deb [url]http://security.debian.org/debian-security[/url] bookworm-security main contrib non-free
  Active apt repos in: /etc/apt/sources.list.d/10_q4os.list
    1: deb [url]http://q4os.org/q4repo[/url] q4os-5-0-cn main
  Active apt repos in: /etc/apt/sources.list.d/12_qtde.list
    1: deb [url]http://q4os.org/qtderepo[/url] bookworm main
  No active apt repos in: /etc/apt/sources.list.d/20_debian.list
  No active apt repos in: /etc/apt/sources.list.d/30_debian_backports.list
  Active apt repos in: /etc/apt/sources.list.d/50_q4vboxadds.list
    1: deb [url]http://q4os.org/qextrepo[/url] bookworm-vboxadds-cn main
  Active apt repos in: /etc/apt/sources.list.d/backports.list
    1: deb [url]http://deb.debian.org/debian[/url] bookworm-backports main contrib non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/freedownloadmanager.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/freedownloadmanager.gpg] [url]https://debrepo.freedownloadmanager.org/[/url] jammy main
  Active apt repos in: /etc/apt/sources.list.d/microsoft-edge.list
    1: deb [arch=amd64] [url]https://packages.microsoft.com/repos/edge/[/url] stable main
  Active apt repos in: /etc/apt/sources.list.d/extrepo_librewolf.sources
    1: deb [arch=amd64 arm64] [url]https://repo.librewolf.net[/url] librewolf main
Info:
  Processes: 204 Uptime: 6m wakeups: 1 Init: systemd v: 252
  target: graphical (5) default: graphical Compilers: gcc: 12.2.0 alt: 12
  Shell: Bash v: 5.2.15 running-in: konsole inxi: 3.3.26

Q4OS Forum

#1 2025-08-31 11:50

Touchpad and webcam not detected in Noblex NB16W102

#2 2025-09-01 02:00

Re: Touchpad and webcam not detected in Noblex NB16W102

#3 2025-09-02 08:51

Re: Touchpad and webcam not detected in Noblex NB16W102

#4 2025-09-02 11:14

Re: Touchpad and webcam not detected in Noblex NB16W102

#5 2025-09-02 18:22

Re: Touchpad and webcam not detected in Noblex NB16W102

#6 2025-09-04 21:44

Re: Touchpad and webcam not detected in Noblex NB16W102

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