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#1 2019-03-24 09:10

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 695

Support and forum standard information script

There are a many occasions where assisting forum members requires them to run inxi and paste the results back in the forum for information.

I came across this script in my travels - it runs inxi -Fxrz and puts the result on the clipboard inside a CODE pair for easier reading. All the user has to do is right click and paste into the forum page.

It requires inxi and xsel to run.

Would it be useful to have something like this as a standard part of the installation so that we can be sure of getting the required info easily and before too much back and forth discussion?

The file is currently set to non-executable.


Attachments:
sh support-info.sh, Size: 571 B, Downloads: 77

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#2 2019-05-20 15:12

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 695

Re: Support and forum standard information script

http://www.q4os.org/forum/viewtopic.php?id=2680   is a classic example of why we need inxi as part of the default install.

User cannot get online - we need to know details of wifi card - which could be one of many.

If inxi had been there already it would be so much easier to help.

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#3 2019-05-20 17:03

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,635
Website

Re: Support and forum standard information script

I think this is a very good suggestion, and as there is not a large footprint with this it could be easily incorporated to the live images. i would certainly find it useful in many circumstances.

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#4 2019-05-21 07:19

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,309
Website

Re: Support and forum standard information script

Well, we will consider to include inxi as a part of the live media and the installation core.

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#5 2019-05-29 17:31

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,309
Website

Re: Support and forum standard information script

Inxi has been added to the both Plasma and Trinity live media, within the new release ".r4", see https://www.q4os.org/forum/viewtopic.ph … 357#p15357

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#6 2019-05-29 22:29

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,635
Website

Re: Support and forum standard information script

I think this will definitely help users that cannot get an internet connection to get some good system information to give here when requesting support, great work guys smile

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#7 2019-05-30 05:18

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 695

Re: Support and forum standard information script

q4osteam wrote:

Inxi has been added to the both Plasma and Trinity live media, within the new release ".r4", see https://www.q4os.org/forum/viewtopic.ph … 357#p15357

Thank you team.

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