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#1 2019-01-04 17:59

Chris
Member
Registered: 2019-01-04
Posts: 4

Install Failed on HP TC4400 laptop

Hi, thanks in advance for assistance.  I was pretty excited after reading Scorpion reviews to install it.

I initially installed the 32 bit using a USB memory stick produced with Rufus.  The live installation seemed to go fine.  The computer also ran great in the live session.  Upon re-boot the grub menu appeared (running alongside Windows 8.1) and selected Q4OS.

After a couple pages of scrolling text it went to a blank/black screen with a cursor type line at the top left.

I had intended to install a 64 bit version anyway, so downloaded the 64 bit scorpion and produced with Rufus another memory stick.  Once again live session was great.  I did the install from the live session and that seemed to go well.  Upon reboot an identical result, black screen with a line: _ at the top left.

I tried the advanced options, Recovery mode.  It scrolls through some text then says "ctrl + D" and after entering that it goes to the black screen again.

I have run Debian, Mint, Sparky on this laptop with no issues.

Any ideas?  Thanks, Chris

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#2 2019-01-04 23:09

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,211
Website

Re: Install Failed on HP TC4400 laptop

It looks like a graphics driver issue. Please try to boot a live media system, mount the Q4OS root filesystem on harddisk, pull the "/var/log/Xorg.0.log" file and attach it here for analyze.

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#3 2019-01-05 02:21

Chris
Member
Registered: 2019-01-04
Posts: 4

Re: Install Failed on HP TC4400 laptop

Here is the Xorg.0.log file:

[    26.530]
X.Org X Server 1.19.2
Release Date: 2017-03-02
[    26.530] X Protocol Version 11, Revision 0
[    26.530] Build Operating System: Linux 4.9.0-8-amd64 x86_64 Debian
[    26.530] Current Operating System: Linux tablet2pc 4.9.0-8-amd64 #1 SMP Debian 4.9.130-2 (2018-10-27) x86_64
[    26.531] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.9.0-8-amd64 root=UUID=7f1374f8-b754-42f0-aaea-d03e4e554432 ro single
[    26.531] Build Date: 03 November 2018  03:09:11AM
[    26.531] xorg-server 2:1.19.2-1+deb9u5 (modified so as to allow posting (no links).debian.org/support)
[    26.531] Current version of pixman: 0.34.0
[    26.531]     Before reporting problems, check (modified no links)//wiki.x.org
    to make sure that you have the latest version.
[    26.531] Markers: (--) probed, (**) from config file, (==) default setting,
    (++) from command line, (!!) notice, (II) informational,
    (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[    26.531] (==) Log file: "/var/log/Xorg.0.log", Time: Fri Jan  4 11:41:31 2019
[    26.540] (==) Using config directory: "/etc/X11/xorg.conf.d"
[    26.540] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[    26.542] (==) No Layout section.  Using the first Screen section.
[    26.542] (==) No screen section available. Using defaults.
[    26.542] (**) |-->Screen "Default Screen Section" (0)
[    26.542] (**) |   |-->Monitor "<default monitor>"
[    26.543] (==) No monitor specified for screen "Default Screen Section".
    Using a default monitor configuration.
[    26.543] (==) Automatically adding devices
[    26.543] (==) Automatically enabling devices
[    26.543] (==) Automatically adding GPU devices
[    26.544] (==) Max clients allowed: 256, resource mask: 0x1fffff
[    26.544] (WW) The directory "/usr/share/fonts/X11/misc" does not exist.
[    26.544]     Entry deleted from font path.
[    26.544] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[    26.544]     Entry deleted from font path.
[    26.544] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[    26.544]     Entry deleted from font path.
[    26.544] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[    26.544]     Entry deleted from font path.
[    26.544] (WW) The directory "/usr/share/fonts/X11/Type1" does not exist.
[    26.544]     Entry deleted from font path.
[    26.544] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[    26.544]     Entry deleted from font path.
[    26.544] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[    26.544]     Entry deleted from font path.
[    26.544] (==) FontPath set to:
    built-ins
[    26.544] (==) ModulePath set to "/usr/lib/xorg/modules"
[    26.544] (II) The server relies on udev to provide the list of input devices.
    If no devices become available, reconfigure udev or disable AutoAddDevices.
[    26.544] (II) Loader magic: 0x5556f634ce00
[    26.544] (II) Module ABI versions:
[    26.544]     X.Org ANSI C Emulation: 0.4
[    26.544]     X.Org Video Driver: 23.0
[    26.544]     X.Org XInput driver : 24.1
[    26.544]     X.Org Server Extension : 10.0
[    26.545] (++) using VT number 7

[    26.545] (II) systemd-logind: logind integration requires -keeptty and -keeptty was not provided, disabling logind integration
[    26.546] (II) xfree86: Adding drm device (/dev/dri/card0)
[    26.557] (--) PCI:*(0:0:2:0) 8086:27a2:103c:30b1 rev 3, Mem @ 0xf4600000/524288, 0xe0000000/268435456, 0xf4680000/262144, I/O @ 0x00004000/8, BIOS @ 0x????????/131072
[    26.557] (--) PCI: (0:0:2:1) 8086:27a6:103c:30b1 rev 3, Mem @ 0xf4700000/524288
[    26.557] (II) LoadModule: "glx"
[    26.558] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[    26.575] (II) Module glx: vendor="X.Org Foundation"
[    26.575]     compiled for 1.19.2, module version = 1.0.0
[    26.575]     ABI class: X.Org Server Extension, version 10.0
[    26.575] (==) Matched intel as autoconfigured driver 0
[    26.575] (==) Matched intel as autoconfigured driver 1
[    26.575] (==) Matched modesetting as autoconfigured driver 2
[    26.575] (==) Matched fbdev as autoconfigured driver 3
[    26.575] (==) Matched vesa as autoconfigured driver 4
[    26.575] (==) Assigned the driver to the xf86ConfigLayout
[    26.575] (II) LoadModule: "intel"
[    26.575] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so
[    26.582] (II) Module intel: vendor="X.Org Foundation"
[    26.582]     compiled for 1.19.0, module version = 2.99.917
[    26.582]     Module class: X.Org Video Driver
[    26.582]     ABI class: X.Org Video Driver, version 23.0
[    26.582] (II) LoadModule: "modesetting"
[    26.583] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[    26.584] (II) Module modesetting: vendor="X.Org Foundation"
[    26.584]     compiled for 1.19.2, module version = 1.19.2
[    26.584]     Module class: X.Org Video Driver
[    26.584]     ABI class: X.Org Video Driver, version 23.0
[    26.585] (II) LoadModule: "fbdev"
[    26.585] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[    26.586] (II) Module fbdev: vendor="X.Org Foundation"
[    26.586]     compiled for 1.19.0, module version = 0.4.4
[    26.586]     Module class: X.Org Video Driver
[    26.586]     ABI class: X.Org Video Driver, version 23.0
[    26.586] (II) LoadModule: "vesa"
[    26.586] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[    26.586] (II) Module vesa: vendor="X.Org Foundation"
[    26.587]     compiled for 1.19.0, module version = 2.3.4
[    26.587]     Module class: X.Org Video Driver
[    26.587]     ABI class: X.Org Video Driver, version 23.0
[    26.587] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
    i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G,
    915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM,
    Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33,
    GM45, 4 Series, G45/G43, Q45/Q43, G41, B43
[    26.587] (II) intel: Driver for Intel(R) HD Graphics
[    26.587] (II) intel: Driver for Intel(R) Iris(TM) Graphics
[    26.587] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics
[    26.587] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
[    26.587] (II) FBDEV: driver for framebuffer: fbdev
[    26.587] (II) VESA: driver for VESA chipsets: vesa
[    26.606] (II) intel(0): Using Kernel Mode Setting driver: i915, version 1.6.0 20160919
[    26.606] (II) intel(0): SNA compiled: xserver-xorg-video-intel 2:2.99.917+git20161206-1 (Timo Aaltonen <tjaalton@debian.org>)
[    26.606] (II) intel(0): SNA compiled for use with valgrind
[    26.608] (WW) Falling back to old probe method for modesetting
[    26.608] (WW) Falling back to old probe method for fbdev
[    26.608] (II) Loading sub module "fbdevhw"
[    26.608] (II) LoadModule: "fbdevhw"
[    26.608] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[    26.609] (II) Module fbdevhw: vendor="X.Org Foundation"
[    26.609]     compiled for 1.19.2, module version = 0.0.2
[    26.609]     ABI class: X.Org Video Driver, version 23.0
[    26.609] (WW) Falling back to old probe method for vesa
[    26.611] (--) intel(0): Integrated Graphics Chipset: Intel(R) 945GM
[    26.611] (--) intel(0): CPU: x86-64, sse2, sse3, ssse3; using a maximum of 2 threads
[    26.611] (II) intel(0): Creating default Display subsection in Screen section
    "Default Screen Section" for depth/fbbpp 24/32
[    26.611] (==) intel(0): Depth 24, (--) framebuffer bpp 32
[    26.611] (==) intel(0): RGB weight 888
[    26.611] (==) intel(0): Default visual is TrueColor
[    26.611] (II) intel(0): Output LVDS1 has no monitor section
[    26.611] (**) intel(0): Found backlight control interface intel_backlight (type 'raw') for output LVDS1
[    26.611] (II) intel(0): Enabled output LVDS1
[    26.611] (II) intel(0): Output VGA1 has no monitor section
[    26.612] (II) intel(0): Enabled output VGA1
[    26.612] (II) intel(0): Output DVI1 has no monitor section
[    26.612] (II) intel(0): Enabled output DVI1
[    26.612] (II) intel(0): Output TV1 has no monitor section
[    26.612] (II) intel(0): Enabled output TV1
[    26.612] (--) intel(0): Using a maximum size of 256x256 for hardware cursors
[    26.612] (II) intel(0): Output VIRTUAL1 has no monitor section
[    26.612] (II) intel(0): Enabled output VIRTUAL1
[    26.612] (--) intel(0): Output LVDS1 using initial mode 1024x768 on pipe 1
[    26.612] (==) intel(0): TearFree disabled
[    26.613] (==) intel(0): Using gamma correction (1.0, 1.0, 1.0)
[    26.613] (==) intel(0): DPI set to (96, 96)
[    26.613] (II) Loading sub module "dri3"
[    26.613] (II) LoadModule: "dri3"
[    26.613] (II) Module "dri3" already built-in
[    26.613] (II) Loading sub module "dri2"
[    26.613] (II) LoadModule: "dri2"
[    26.613] (II) Module "dri2" already built-in
[    26.613] (II) Loading sub module "present"
[    26.613] (II) LoadModule: "present"
[    26.613] (II) Module "present" already built-in
[    26.613] (II) UnloadModule: "modesetting"
[    26.613] (II) Unloading modesetting
[    26.613] (II) UnloadModule: "fbdev"
[    26.613] (II) Unloading fbdev
[    26.613] (II) UnloadSubModule: "fbdevhw"
[    26.613] (II) Unloading fbdevhw
[    26.613] (II) UnloadModule: "vesa"
[    26.613] (II) Unloading vesa
[    26.613] (==) Depth 24 pixmap format is 32 bpp
[    26.617] (II) intel(0): SNA initialized with Alviso (gen3) backend
[    26.617] (==) intel(0): Backing store enabled
[    26.617] (==) intel(0): Silken mouse enabled
[    26.618] (II) intel(0): HW Cursor enabled
[    26.618] (II) intel(0): RandR 1.2 enabled, ignore the following RandR disabled message.
[    26.619] (==) intel(0): DPMS enabled
[    26.620] (==) intel(0): Display hotplug detection enabled
[    26.621] (II) intel(0): [XvMC] i915_xvmc driver initialized.
[    26.621] (II) intel(0): [DRI2] Setup complete
[    26.621] (II) intel(0): [DRI2]   DRI driver: i915
[    26.621] (II) intel(0): [DRI2]   VDPAU driver: va_gl
[    26.621] (II) intel(0): direct rendering: DRI2 enabled
[    26.621] (II) intel(0): hardware support for Present enabled
[    26.621] (--) RandR disabled
[    26.631] (II) SELinux: Disabled on system
[    26.850] (II) AIGLX: enabled GLX_MESA_copy_sub_buffer
[    26.850] (II) AIGLX: enabled GLX_ARB_create_context
[    26.850] (II) AIGLX: enabled GLX_ARB_create_context_profile
[    26.850] (II) AIGLX: enabled GLX_EXT_create_context_es{,2}_profile
[    26.850] (II) AIGLX: enabled GLX_INTEL_swap_event
[    26.850] (II) AIGLX: enabled GLX_SGI_swap_control
[    26.850] (II) AIGLX: enabled GLX_EXT_framebuffer_sRGB
[    26.850] (II) AIGLX: enabled GLX_ARB_fbconfig_float
[    26.850] (II) AIGLX: enabled GLX_EXT_fbconfig_packed_float
[    26.850] (II) AIGLX: GLX_EXT_texture_from_pixmap backed by buffer objects
[    26.850] (II) AIGLX: Loaded and initialized i915
[    26.850] (II) GLX: Initialized DRI2 GL provider for screen 0
[    26.856] (II) intel(0): switch to mode 1024x768@60.0 on LVDS1 using pipe 1, position (0, 0), rotation normal, reflection none
[    26.858] (II) intel(0): Setting screen physical size to 270 x 203
[    27.004] (II) config/udev: Adding input device Power Button (/dev/input/event3)
[    27.004] (**) Power Button: Applying InputClass "libinput keyboard catchall"
[    27.004] (II) LoadModule: "libinput"
[    27.004] (II) Loading /usr/lib/xorg/modules/input/libinput_drv.so
[    27.014] (II) Module libinput: vendor="X.Org Foundation"
[    27.015]     compiled for 1.19.0, module version = 0.23.0
[    27.015]     Module class: X.Org XInput Driver
[    27.015]     ABI class: X.Org XInput driver, version 24.1
[    27.015] (II) Using input driver 'libinput' for 'Power Button'
[    27.015] (**) Power Button: always reports core events
[    27.015] (**) Option "Device" "/dev/input/event3"
[    27.015] (**) Option "_source" "server/udev"
[    27.015] (II) input device 'Power Button', /dev/input/event3 is tagged by udev as: Keyboard
[    27.015] (II) input device 'Power Button', /dev/input/event3 is a keyboard
[    27.032] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXPWRBN:00/input/input7/event3"
[    27.032] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 6)
[    27.032] (**) Option "xkb_model" "pc104"
[    27.032] (**) Option "xkb_layout" "us"
[    27.066] (II) input device 'Power Button', /dev/input/event3 is tagged by udev as: Keyboard
[    27.066] (II) input device 'Power Button', /dev/input/event3 is a keyboard
[    27.066] (II) config/udev: Adding input device Video Bus (/dev/input/event4)
[    27.066] (**) Video Bus: Applying InputClass "libinput keyboard catchall"
[    27.066] (II) Using input driver 'libinput' for 'Video Bus'
[    27.066] (**) Video Bus: always reports core events
[    27.066] (**) Option "Device" "/dev/input/event4"
[    27.066] (**) Option "_source" "server/udev"
[    27.067] (II) input device 'Video Bus', /dev/input/event4 is tagged by udev as: Keyboard
[    27.067] (II) input device 'Video Bus', /dev/input/event4 is a keyboard
[    27.088] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input8/event4"
[    27.088] (II) XINPUT: Adding extended input device "Video Bus" (type: KEYBOARD, id 7)
[    27.088] (**) Option "xkb_model" "pc104"
[    27.088] (**) Option "xkb_layout" "us"
[    27.089] (II) input device 'Video Bus', /dev/input/event4 is tagged by udev as: Keyboard
[    27.089] (II) input device 'Video Bus', /dev/input/event4 is a keyboard
[    27.090] (II) config/udev: Adding input device Lid Switch (/dev/input/event2)
[    27.090] (II) No input driver specified, ignoring this device.
[    27.090] (II) This device may have been added with another device file.
[    27.092] (II) config/udev: Adding input device Sleep Button (/dev/input/event1)
[    27.092] (**) Sleep Button: Applying InputClass "libinput keyboard catchall"
[    27.092] (II) Using input driver 'libinput' for 'Sleep Button'
[    27.092] (**) Sleep Button: always reports core events
[    27.092] (**) Option "Device" "/dev/input/event1"
[    27.092] (**) Option "_source" "server/udev"
[    27.093] (II) input device 'Sleep Button', /dev/input/event1 is tagged by udev as: Keyboard
[    27.093] (II) input device 'Sleep Button', /dev/input/event1 is a keyboard
[    27.112] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input5/event1"
[    27.112] (II) XINPUT: Adding extended input device "Sleep Button" (type: KEYBOARD, id 8)
[    27.112] (**) Option "xkb_model" "pc104"
[    27.112] (**) Option "xkb_layout" "us"
[    27.113] (II) input device 'Sleep Button', /dev/input/event1 is tagged by udev as: Keyboard
[    27.113] (II) input device 'Sleep Button', /dev/input/event1 is a keyboard
[    27.115] (II) config/udev: Adding input device HDA Digital PCBeep (/dev/input/event7)
[    27.115] (II) No input driver specified, ignoring this device.
[    27.115] (II) This device may have been added with another device file.
[    27.116] (II) config/udev: Adding input device HDA Intel Mic (/dev/input/event8)
[    27.116] (II) No input driver specified, ignoring this device.
[    27.116] (II) This device may have been added with another device file.
[    27.117] (II) config/udev: Adding input device HDA Intel Line (/dev/input/event9)
[    27.117] (II) No input driver specified, ignoring this device.
[    27.117] (II) This device may have been added with another device file.
[    27.118] (II) config/udev: Adding input device HDA Intel Headphone (/dev/input/event10)
[    27.118] (II) No input driver specified, ignoring this device.
[    27.118] (II) This device may have been added with another device file.
[    27.120] (II) config/udev: Adding input device Microsoft Microsoft Nano Transceiver 1.1 (/dev/input/event14)
[    27.120] (**) Microsoft Microsoft Nano Transceiver 1.1: Applying InputClass "libinput keyboard catchall"
[    27.120] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    27.120] (**) Microsoft Microsoft Nano Transceiver 1.1: always reports core events
[    27.120] (**) Option "Device" "/dev/input/event14"
[    27.120] (**) Option "_source" "server/udev"
[    27.121] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event14 is tagged by udev as: Keyboard
[    27.121] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event14 is a keyboard
[    27.152] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.1/usb2/2-2/2-2:1.0/0003:045E:07FD.0001/input/input21/event14"
[    27.152] (II) XINPUT: Adding extended input device "Microsoft Microsoft Nano Transceiver 1.1" (type: KEYBOARD, id 9)
[    27.152] (**) Option "xkb_model" "pc104"
[    27.152] (**) Option "xkb_layout" "us"
[    27.153] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event14 is tagged by udev as: Keyboard
[    27.153] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event14 is a keyboard
[    27.155] (II) config/udev: Adding input device Microsoft Microsoft Nano Transceiver 1.1 (/dev/input/event15)
[    27.155] (**) Microsoft Microsoft Nano Transceiver 1.1: Applying InputClass "libinput keyboard catchall"
[    27.155] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    27.156] (**) Microsoft Microsoft Nano Transceiver 1.1: always reports core events
[    27.156] (**) Option "Device" "/dev/input/event15"
[    27.156] (**) Option "_source" "server/udev"
[    27.157] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event15 is tagged by udev as: Keyboard
[    27.157] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event15 is a keyboard
[    27.192] (II) libinput: Microsoft Microsoft Nano Transceiver 1.1: needs a virtual subdevice
[    27.192] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.1/usb2/2-2/2-2:1.1/0003:045E:07FD.0002/input/input22/event15"
[    27.192] (II) XINPUT: Adding extended input device "Microsoft Microsoft Nano Transceiver 1.1" (type: MOUSE, id 10)
[    27.192] (**) Option "AccelerationScheme" "none"
[    27.192] (**) Microsoft Microsoft Nano Transceiver 1.1: (accel) selected scheme none/0
[    27.192] (**) Microsoft Microsoft Nano Transceiver 1.1: (accel) acceleration factor: 2.000
[    27.192] (**) Microsoft Microsoft Nano Transceiver 1.1: (accel) acceleration threshold: 4
[    27.194] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event15 is tagged by udev as: Keyboard
[    27.194] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event15 is a keyboard
[    27.195] (II) config/udev: Adding input device Microsoft Microsoft Nano Transceiver 1.1 (/dev/input/event16)
[    27.195] (**) Microsoft Microsoft Nano Transceiver 1.1: Applying InputClass "libinput pointer catchall"
[    27.196] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    27.196] (**) Microsoft Microsoft Nano Transceiver 1.1: always reports core events
[    27.196] (**) Option "Device" "/dev/input/event16"
[    27.196] (**) Option "_source" "server/udev"
[    27.256] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event16 is tagged by udev as: Mouse
[    27.256] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event16 is a pointer caps
[    27.288] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.1/usb2/2-2/2-2:1.2/0003:045E:07FD.0003/input/input23/event16"
[    27.288] (II) XINPUT: Adding extended input device "Microsoft Microsoft Nano Transceiver 1.1" (type: MOUSE, id 11)
[    27.288] (**) Option "AccelerationScheme" "none"
[    27.288] (**) Microsoft Microsoft Nano Transceiver 1.1: (accel) selected scheme none/0
[    27.288] (**) Microsoft Microsoft Nano Transceiver 1.1: (accel) acceleration factor: 2.000
[    27.288] (**) Microsoft Microsoft Nano Transceiver 1.1: (accel) acceleration threshold: 4
[    27.348] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event16 is tagged by udev as: Mouse
[    27.348] (II) input device 'Microsoft Microsoft Nano Transceiver 1.1', /dev/input/event16 is a pointer caps
[    27.350] (II) config/udev: Adding input device Microsoft Microsoft Nano Transceiver 1.1 (/dev/input/mouse2)
[    27.350] (II) No input driver specified, ignoring this device.
[    27.350] (II) This device may have been added with another device file.
[    27.351] (II) config/udev: Adding input device AT Translated Set 2 keyboard (/dev/input/event0)
[    27.351] (**) AT Translated Set 2 keyboard: Applying InputClass "libinput keyboard catchall"
[    27.351] (II) Using input driver 'libinput' for 'AT Translated Set 2 keyboard'
[    27.352] (**) AT Translated Set 2 keyboard: always reports core events
[    27.352] (**) Option "Device" "/dev/input/event0"
[    27.352] (**) Option "_source" "server/udev"
[    27.353] (II) input device 'AT Translated Set 2 keyboard', /dev/input/event0 is tagged by udev as: Keyboard
[    27.353] (II) input device 'AT Translated Set 2 keyboard', /dev/input/event0 is a keyboard
[    27.384] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input0/event0"
[    27.384] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 12)
[    27.384] (**) Option "xkb_model" "pc104"
[    27.384] (**) Option "xkb_layout" "us"
[    27.385] (II) input device 'AT Translated Set 2 keyboard', /dev/input/event0 is tagged by udev as: Keyboard
[    27.385] (II) input device 'AT Translated Set 2 keyboard', /dev/input/event0 is a keyboard
[    27.386] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event5)
[    27.387] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "libinput touchpad catchall"
[    27.387] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Touchpad"
[    27.387] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "libinput touchpad catchall"
[    27.387] (II) Using input driver 'libinput' for 'SynPS/2 Synaptics TouchPad'
[    27.387] (**) SynPS/2 Synaptics TouchPad: always reports core events
[    27.387] (**) Option "Device" "/dev/input/event5"
[    27.387] (**) Option "_source" "server/udev"
[    27.388] (II) input device 'SynPS/2 Synaptics TouchPad', /dev/input/event5 is tagged by udev as: Touchpad
[    27.388] (II) input device 'SynPS/2 Synaptics TouchPad', /dev/input/event5 is a touchpad
[    27.420] (**) Option "Tapping" "true"
[    27.420] (**) Option "ScrollMethod" "edge"
[    27.420] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio4/input/input12/event5"
[    27.420] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 13)
[    27.420] (**) Option "AccelerationScheme" "none"
[    27.421] (**) SynPS/2 Synaptics TouchPad: (accel) selected scheme none/0
[    27.421] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
[    27.421] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
[    27.422] (II) input device 'SynPS/2 Synaptics TouchPad', /dev/input/event5 is tagged by udev as: Touchpad
[    27.422] (II) input device 'SynPS/2 Synaptics TouchPad', /dev/input/event5 is a touchpad
[    27.423] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse0)
[    27.423] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Touchpad"
[    27.423] (II) LoadModule: "synaptics"
[    27.423] (WW) Warning, couldn't open module synaptics
[    27.423] (II) UnloadModule: "synaptics"
[    27.424] (II) Unloading synaptics
[    27.424] (EE) Failed to load module "synaptics" (module does not exist, 0)
[    27.424] (EE) No input driver matching `synaptics'
[    27.424] (II) Falling back to input driver `libinput'
[    27.424] (II) Using input driver 'libinput' for 'SynPS/2 Synaptics TouchPad'
[    27.424] (**) SynPS/2 Synaptics TouchPad: always reports core events
[    27.424] (**) Option "Device" "/dev/input/mouse0"
[    27.424] (**) Option "_source" "server/udev"
[    27.468] (II) failed to create input device '/dev/input/mouse0'.
[    27.468] (EE) libinput: SynPS/2 Synaptics TouchPad: Failed to create a device for /dev/input/mouse0
[    27.468] (EE) PreInit returned 2 for "SynPS/2 Synaptics TouchPad"
[    27.468] (II) UnloadModule: "libinput"
[    27.469] (II) config/udev: Adding input device PS/2 Generic Mouse (/dev/input/event6)
[    27.469] (**) PS/2 Generic Mouse: Applying InputClass "libinput pointer catchall"
[    27.469] (II) Using input driver 'libinput' for 'PS/2 Generic Mouse'
[    27.469] (**) PS/2 Generic Mouse: always reports core events
[    27.469] (**) Option "Device" "/dev/input/event6"
[    27.469] (**) Option "_source" "server/udev"
[    27.470] (II) input device 'PS/2 Generic Mouse', /dev/input/event6 is tagged by udev as: Mouse
[    27.470] (II) input device 'PS/2 Generic Mouse', /dev/input/event6 is a pointer caps
[    27.500] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio4/serio5/input/input13/event6"
[    27.500] (II) XINPUT: Adding extended input device "PS/2 Generic Mouse" (type: MOUSE, id 14)
[    27.500] (**) Option "AccelerationScheme" "none"
[    27.500] (**) PS/2 Generic Mouse: (accel) selected scheme none/0
[    27.500] (**) PS/2 Generic Mouse: (accel) acceleration factor: 2.000
[    27.500] (**) PS/2 Generic Mouse: (accel) acceleration threshold: 4
[    27.501] (II) input device 'PS/2 Generic Mouse', /dev/input/event6 is tagged by udev as: Mouse
[    27.501] (II) input device 'PS/2 Generic Mouse', /dev/input/event6 is a pointer caps
[    27.502] (II) config/udev: Adding input device PS/2 Generic Mouse (/dev/input/mouse1)
[    27.502] (II) No input driver specified, ignoring this device.
[    27.502] (II) This device may have been added with another device file.
[    27.503] (II) config/udev: Adding input device ST LIS3LV02DL Accelerometer (/dev/input/event11)
[    27.504] (II) No input driver specified, ignoring this device.
[    27.504] (II) This device may have been added with another device file.
[    27.504] (II) config/udev: Adding input device ST LIS3LV02DL Accelerometer (/dev/input/js0)
[    27.504] (II) No input driver specified, ignoring this device.
[    27.505] (II) This device may have been added with another device file.
[    27.505] (II) config/udev: Adding input device PC Speaker (/dev/input/event12)
[    27.506] (II) No input driver specified, ignoring this device.
[    27.506] (II) This device may have been added with another device file.
[    27.507] (II) config/udev: Adding input device Serial Wacom Tablet WACf004 (/dev/ttyS0)
[    27.507] (**) Serial Wacom Tablet WACf004: Applying InputClass "Wacom serial class"
[    27.507] (**) Serial Wacom Tablet WACf004: Applying InputClass "Wacom serial class identifiers"
[    27.507] (II) LoadModule: "wacom"
[    27.507] (II) Loading /usr/lib/xorg/modules/input/wacom_drv.so
[    27.510] (II) Module wacom: vendor="X.Org Foundation"
[    27.510]     compiled for 1.19.1, module version = 0.34.0
[    27.510]     Module class: X.Org XInput Driver
[    27.510]     ABI class: X.Org XInput driver, version 24.1
[    27.510] (II) wacom: Driver for Wacom graphics tablets: PenPartner, Graphire,
    Graphire2 4x5, Graphire2 5x7, Graphire3 4x5, Graphire3 6x8,
    Graphire4 4x5, Graphire4 6x8, BambooFun 4x5, BambooFun 6x8,
    Bamboo1 Medium, Graphire4 6x8 BlueTooth, CTL-460, CTH-461, CTL-660,
    CTL-461/S, Bamboo Touch, CTH-460/K, CTH-461/S, CTH-661/S1, CTH-461/L,
    CTH-661/L, Intuos 4x5, Intuos 6x8, Intuos 9x12, Intuos 12x12,
    Intuos 12x18, PTU600, PL400, PL500, PL600, PL600SX, PL550, PL800,
    PL700, PL510, PL710, DTI520, DTF720, DTF720a, DTF521, DTU1931,
    DTU2231, DTU1631, Intuos2 4x5, Intuos2 6x8, Intuos2 9x12,
    Intuos2 12x12, Intuos2 12x18, Intuos2 6x8 , Volito, PenStation,
    Volito2 4x5, Volito2 2x3, PenPartner2, Bamboo, Bamboo1, Bamboo1 4x6,
    Bamboo1 5x8, Intuos3 4x5, Intuos3 6x8, Intuos3 9x12, Intuos3 12x12,
    Intuos3 12x19, Intuos3 6x11, Intuos3 4x6, Intuos4 4x6, Intuos4 6x9,
    Intuos4 8x13, Intuos4 12x19, Intuos4 WL USB Endpoint,
    Intuos4 WL Bluetooth Endpoint, Intuos5 touch S, Intuos5 touch M,
    Intuos5 touch L, Intuos5 S, Intuos5 M, Intuos Pro S, Intuos Pro M,
    Intuos Pro L, Cintiq 21UX, Cintiq 20WSX, Cintiq 12WX, Cintiq 21UX2,
    Cintiq 24HD, Cintiq 22HD, Cintiq 24HD touch (EMR digitizer),
    Cintiq 13HD, DTK2241, DTH2242, Cintiq 22HDT, TabletPC 0x90,
    TabletPC 0x93, TabletPC 0x97, TabletPC 0x9A, CapPlus  0x9F,
    TabletPC 0xE2, TabletPC 0xE3, TabletPC 0xE5, TabletPC 0xE6,
    TabletPC 0xEC, TabletPC 0xED, TabletPC 0xEF, TabletPC 0x100,
    TabletPC 0x101, TabletPC 0x10D, TabletPC 0x116, TabletPC 0x12C,
    TabletPC 0x4001, TabletPC 0x4004, TabletPC 0x5000, TabletPC 0x5002,
    usb:172f:0024, usb:172f:0025, usb:172f:0026, usb:172f:0027,
    usb:172f:0028, usb:172f:0030, usb:172f:0031, usb:172f:0032,
    usb:172f:0033, usb:172f:0034, usb:172f:0035, usb:172f:0036,
    usb:172f:0037, usb:172f:0038, usb:172f:0039, usb:172f:0051,
    usb:172f:0052, usb:172f:0053, usb:172f:0054, usb:172f:0055,
    usb:172f:0056, usb:172f:0057, usb:172f:0058, usb:172f:0500,
    usb:172f:0501, usb:172f:0502, usb:172f:0503, usb:1b96:0001,
    usb:17ef:6004
[    27.513] (II) Using input driver 'wacom' for 'Serial Wacom Tablet WACf004'
[    27.513] (**) Serial Wacom Tablet WACf004: always reports core events
[    27.513] (**) Option "Device" "/dev/ttyS0"
[    27.514] (**) Option "StopBits" "1"
[    27.514] (**) Option "DataBits" "8"
[    27.514] (**) Option "Parity" "None"
[    27.514] (**) Option "Vmin" "1"
[    27.514] (**) Option "Vtime" "10"
[    27.514] (**) Option "FlowControl" "Xoff"
[    27.514] (II) Serial Wacom Tablet WACf004: type not specified, assuming 'stylus'.
[    27.514] (II) Serial Wacom Tablet WACf004: other types will be automatically added.

There were two links I had to modify to allow posting.  Thanks.
                                                                                                 -  Chris

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#4 2019-01-05 12:21

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,211
Website

Re: Install Failed on HP TC4400 laptop

It seems good, please attach "Xorg.0.log" from the Q4OS live media filesystem for comparision. You can add attachment here by 'post reply -> choose file'

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#5 2019-01-05 14:48

Chris
Member
Registered: 2019-01-04
Posts: 4

Re: Install Failed on HP TC4400 laptop

Here is the live file.


Attachments:
log LIVEXorg.0.log, Size: 38.71 KiB, Downloads: 74

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#6 2019-01-06 21:33

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,211
Website

Re: Install Failed on HP TC4400 laptop

The logs looks like Xorg server crashes throughout the wacom tablet initialization unlike within the live system. Unfortunately, it's a hardware dependent issue. As we cannot test it on the hardware specified, the only way is to report a bug https://sourceforge.net/p/q4os/tickets/ . We will test that and post here as soon as we will have a similar hardware available.

Offline

#7 2019-01-07 23:04

Chris
Member
Registered: 2019-01-04
Posts: 4

Re: Install Failed on HP TC4400 laptop

Thanks for the update.

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