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#1 2018-12-22 14:38

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

HP LaserJet printer not installing in Centaurus

Keep getting an established "root" (not my user name) with password request that always fails.
Seems like driver was installed.
Just can't get through this final set up step.

Last edited by danielson (2018-12-22 14:39)


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#2 2018-12-23 19:14

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,211
Website

Re: HP LaserJet printer not installing in Centaurus

You can set, or change, root password this way in terminal:
$ sudo passwd

Did you follow these steps to install the printer ?
https://www.q4os.org/dqa007.html#printer

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#3 2018-12-23 20:52

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Thanks, yes, i have.

Had no issues with stable Scorpion.
Was in midst of going back to it, but curious as i am... will maybe try Centaurus again to see if p.w. change will work.
Also recall an error message in terminal when trying to download the plugin, but can't find the piece of paper i jotted it on.


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#4 2018-12-23 21:47

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Here's one error message after going through last step (sudo hp-setup):
https://snag.gy/jkKHvD.jpg


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#5 2018-12-23 21:54

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Did passwd change as recommended and plugin still won't install.


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#6 2018-12-23 22:37

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Also did hp-plugin as per screenshot.
Plugin installs without error message but then,
when opening HP Toolbox to install the printer, it sends back to install plugin again with error message "unable to receive key form key server..." (shrug).


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#7 2018-12-24 21:28

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

For the record...

Back to Scorpion now and HP printer setup (as per Q4OS docs) and printed test page like a breeze! wink


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#8 2018-12-30 11:28

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,211
Website

Re: HP LaserJet printer not installing in Centaurus

There are broken dependencies in Centaurus at the moment, it should be solved soon, please try it in a few days again and report back.

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#9 2018-12-30 21:08

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Will be on the lookout!


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#10 2019-01-02 23:38

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 2,211
Website

Re: HP LaserJet printer not installing in Centaurus

Broken dependencies in Q4OS Centaurus testing version are fixed now, you can install all the needed and eventually report back. Updated Centaurus installation media will be available for download in a few days.

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#11 2019-01-03 01:28

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Think i'll have to wait for the installation media to start fresh.
Upgrade seems to have gone well but even after full profile upgrade, there is only option to log into Trinity (at boot).


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#12 2019-01-03 02:30

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Ooops!
Found the little drop-down to install KDE Plasma.

- - - - -

During printer installation per Q4OS instructions,
had to do hp-plugin instead of sudo hp-plugin.
-also asked for password (which i then dutifully changed per your post in this thread = sudo passwd).

So here is proof that plugin installed:

P Linux Imaging and Printing System (ver. 3.18.12)
Plugin Installer ver. 3.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.18.12
Installed HPLIP version: 3.18.12
Number of files to install: 55

note: Using PyQt5

Done.
Plug-in installation successful

Done.

- - - - -

Now if i can get the HP toolbox to install the printer...


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#13 2019-01-03 02:38

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

HP toolbox still wants to download plugin (even if successfully installed as per my previous post).


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#14 2019-01-03 02:47

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Update.

Went through CUPS setup (1st time ever) and was lost.
Didn't know which printer option to install.
Anyway, chose one and after a few this and that, for some reason, printer was finally installed and test page printed!!!!
Unbelievable!
Never seen such a complicated thing.


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#15 2019-01-03 15:14

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Btw, this HP LaserJet 1018 has been a hassle for other distros (like Manjaro and to a lesser extent, Solus).

HP OfficeJet with fax (via ethernet as opposed to usb for previous LaserJet 1018) installed on first try.


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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#16 2019-01-03 19:53

danielson
Member
From: AR - U.S.A.
Registered: 2018-08-29
Posts: 89

Re: HP LaserJet printer not installing in Centaurus

Just when everything was going well...
HP toolbox requested plugin to be installed (again!).

- - - - -

Have now gone back to Scorpion.
Plugin (although "unable to receive key from key server do you still want to install" message popped up) and test page went well on first try.


HP EliteBook 8460p - KDE - Intel i5-2520M CPU@2.5Ghz - 8 Gb RAM.

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