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#1 2025-09-20 15:47

melchior
Member
Registered: 2025-09-20
Posts: 2

Installation on a HP Retail System Model 7800 (G540 with Touchscreen)

Hello,

First of all, thank you for the new Q4OS distribution, which is superb!

I installed it on an HP Retail 7800 with a Celeron G540, and everything works fine, even with the X11 KDE Plasma profile!

One downside with the Budgie profile: I only get a blue screen with only the mouse pointer displayed (this works with the Ubuntu Budgie distribution).

One oddity, however: since the screen is touchscreen, I can select an area or a link with a finger, but I can't validate it to execute the command (this works with the Bodhi Linux distribution).

Has any user experienced this with a touchscreen? Thanks in advance for your advice!

melchior

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#2 2025-09-20 15:51

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Installation on a HP Retail System Model 7800 (G540 with Touchscreen)

Welcome to the forum smile

We will check the issue reported and post back a bit later.

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#3 2025-09-20 21:21

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,107
Website

Re: Installation on a HP Retail System Model 7800 (G540 with Touchscreen)

melchior wrote:

One downside with the Budgie profile: I only get a blue screen with only the mouse pointer displayed (this works with the Ubuntu Budgie distribution).

We are not able to reproduce in Virtualbox. Login into the Budgie desktop session works fine after reboot, desktop and elements are present and responsive. Maybe the issue has something to do with video drivers ? We may check it on a real hardware as well.

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#4 2025-09-21 17:33

melchior
Member
Registered: 2025-09-20
Posts: 2

Re: Installation on a HP Retail System Model 7800 (G540 with Touchscreen)

Thank you for your prompt reply.

That must be the case (I.e. basic Intel graphics card), because I have no issues with a Fujitsu laptop with an Intel i5 processor.

M.

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