WifI and Bluetooth Issues

theasmitkid · 2025-05-22 09:47

Hi! I have been using Q4OS 5 Trinity Edition for around an year now and everything seems to work perfectly except for bluetooth and wifi.
bluetooth works, but bluetooth device keeps disconnecting and reconnecting over n over again every couple minutes. sometimes i need to remove my bluetooth device and add it again to get it work and sometimes i need to run this command to fix it:
sudo bluetoothctl power on

wifi rarely works, sometimes it detects available network and sometimes it doesn't, to get it to work either i need to restart my laptop many times or run these commands:
sudo modprobe -r rtl8821ae
sudo modprobe rtl8821ae
after running these sometimes wifi starts working and sometimes i need to run these commands several times again. sometimes when the wifi is working, it suddenly stops working and i need to run those commends again n connect again to make it work.

-i've been getting these issues in Q4OS 3, Q4OS 4, Q4OS 5 both Live installation and CD installation, in both Plasma and Trinity desktop.
-currently im using latest Q4OS 5 that i installed using the installation CD and its on a dual boot with windows 10. i do not have wifi or bluetooth issues in windows 10 installation.
-i did the basic desktop profile and then installed various software as per my needs.

i have attached report generated by reportq4

asmit@asmit-e202sa:~$ inxi -Fxxx
System:
Host: asmit-e202sa Kernel: 6.1.0-35-amd64 arch: x86_64 bits: 64
compiler: gcc v: 12.2.0 Desktop: Trinity v: R14.1.1 tk: Qt v: 3.5.0
info: kicker wm: Twin v: 3.0 vt: 7 dm: 1: TDM 2: XDM Distro: Q4OS 5.8.1-n1
base: Debian GNU/Linux 12 (bookworm)
Machine:
Type: Laptop System: ASUSTeK product: E202SA v: 1.0
serial: <superuser required>
Mobo: ASUSTeK model: E202SA v: 1.0 serial: <superuser required>
UEFI-[Legacy]: American Megatrends v: E202SA.302 date: 10/17/2016
Battery:
ID-1: BAT0 charge: 31.9 Wh (89.1%) condition: 35.8/48.3 Wh (74.0%)
volts: 11.4 min: 11.4 model: ASUSTeK E202-42 type: Li-ion serial: N/A
status: discharging
CPU:
Info: dual core model: Intel Celeron N3060 bits: 64 type: MCP
smt: <unsupported> arch: Airmont rev: 4 cache: L1: 112 KiB L2: 2 MiB
Speed (MHz): avg: 2021 high: 2480 min/max: 480/2480 cores: 1: 1562 2: 2480
bogomips: 6400
Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx
Integrated Graphics vendor: ASUSTeK driver: i915 v: kernel arch: Gen-8
ports: active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:22b1 class-ID: 0300
Device-2: Realtek USB2.0 VGA UVC WebCam type: USB driver: uvcvideo
bus-ID: 1-5:3 chip-ID: 0bda:57ed class-ID: 0e02 serial: 200901010001
Display: x11 server: X.Org v: 1.21.1.7 driver: X: loaded: modesetting
unloaded: fbdev,vesa dri: crocus gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99")
s-diag: 414mm (16.31")
Monitor-1: eDP-1 model: ChiMei InnoLux 0x1130 res: 1366x768 hz: 60
dpi: 136 size: 256x144mm (10.08x5.67") diag: 294mm (11.6") modes: 1366x768
API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 400 (BSW)
direct-render: Yes
Audio:
Device-1: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series
High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
bus-ID: 00:1b.0 chip-ID: 8086:2284 class-ID: 0403
API: ALSA v: k6.1.0-35-amd64 status: kernel-api
Server-1: PipeWire v: 0.3.65 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin
Network:
Device-1: Realtek RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: ASUSTeK driver: rtl8821ae v: kernel pcie: speed: 2.5 GT/s lanes: 1
port: e000 bus-ID: 01:00.0 chip-ID: 10ec:8821 class-ID: 0280
IF: wlp1s0 state: up mac: 70:8b:cd:dc:7e:43
Bluetooth:
Device-1: Realtek RTL8821A Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 1-4:2 chip-ID: 0bda:0821 class-ID: e001 serial: 00e04c000001
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: 70:8B:CD:DC:7E:44
bt-v: 2.1 lmp-v: 4.0 sub-v: a041 hci-v: 4.0 rev: e2f
Drives:
Local Storage: total: 465.76 GiB used: 183.12 GiB (39.3%)
ID-1: /dev/sda vendor: Toshiba model: MQ01ABF050 size: 465.76 GiB
speed: 6.0 Gb/s type: HDD rpm: 5400 serial: X68RP6Z4T rev: 3J temp: 38.0 C
scheme: MBR
Partition:
ID-1: / size: 31.2 GiB used: 15.38 GiB (49.3%) fs: ext4 dev: /dev/sda2
Swap:
ID-1: swap-1 type: zram size: 1024 MiB used: 68.6 MiB (6.7%) priority: 100
dev: /dev/zram0
ID-2: swap-2 type: zram size: 1024 MiB used: 65.4 MiB (6.4%) priority: 100
dev: /dev/zram1
ID-3: swap-3 type: partition size: 2 GiB used: 0 KiB (0.0%) priority: 2
dev: /dev/sda6
Sensors:
System Temperatures: cpu: 6280.4 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 181 Uptime: 33m wakeups: 17997 Memory: 1.81 GiB
used: 1.05 GiB (58.2%) Init: systemd v: 252 target: graphical (5)
default: graphical Compilers: gcc: 12.2.0 alt: 12 Packages: pm: dpkg
pkgs: 2564 Shell: Bash v: 5.2.15 running-in: konsole inxi: 3.3.26

q4osteam · 2025-05-22 09:56

We recommend you to start here https://www.q4os.org/forum/viewtopic.php?id=4698 , especially with "nmtui" tool and post back the result. The issues seems to be hardware dependent and may be caused by Linux drivers issues. You could also expand searching for a fix on complete Debian ecosystem. What works on plain Debian, it will work on Q4OS too.

theasmitkid · 2025-05-22 10:06

well i have searched the internet and tried all the "fixes" the provide, i still cant get it to work

trying to connect from nmtui, i get
Could not activate connection: │ │
│ │ │ Activation failed: The Wi-Fi │ │
│ │ │ network could not be found

asmit@asmit-e202sa:~$ inxi -SMCGxn
System:
Host: asmit-e202sa Kernel: 6.1.0-35-amd64 arch: x86_64 bits: 64
compiler: gcc v: 12.2.0 Desktop: Trinity v: R14.1.1 Distro: Q4OS 5.8.1-n1
base: Debian GNU/Linux 12 (bookworm)
Machine:
Type: Laptop System: ASUSTeK product: E202SA v: 1.0
serial: <superuser required>
Mobo: ASUSTeK model: E202SA v: 1.0 serial: <superuser required>
UEFI-[Legacy]: American Megatrends v: E202SA.302 date: 10/17/2016
CPU:
Info: dual core model: Intel Celeron N3060 bits: 64 type: MCP arch: Airmont
rev: 4 cache: L1: 112 KiB L2: 2 MiB
Speed (MHz): avg: 600 high: 720 min/max: 480/2480 cores: 1: 480 2: 720
bogomips: 6400
Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx
Integrated Graphics vendor: ASUSTeK driver: i915 v: kernel arch: Gen-8
bus-ID: 00:02.0
Device-2: Realtek USB2.0 VGA UVC WebCam type: USB driver: uvcvideo
bus-ID: 1-5:3
Display: x11 server: X.Org v: 1.21.1.7 driver: X: loaded: modesetting
unloaded: fbdev,vesa dri: crocus gpu: i915 resolution: 1366x768~60Hz
API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 400 (BSW)
direct-render: Yes
Network:
Device-1: Realtek RTL8821AE 802.11ac PCIe Wireless Network Adapter
vendor: ASUSTeK driver: rtl8821ae v: kernel port: e000 bus-ID: 01:00.0
IF: wlp1s0 state: down mac: 70:8b:cd:dc:7e:43

Q4OS Forum

#1 2025-05-22 09:47

WifI and Bluetooth Issues

#2 2025-05-22 09:56

Re: WifI and Bluetooth Issues

#3 2025-05-22 10:06

Re: WifI and Bluetooth Issues

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