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#1 2023-05-07 17:55

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Bluetooth not working (Solved, no module was installed)

Hi guys, I am on a dell latitude D430 that I have fixed up really good. I have one issue with the bluetooth. I can not get the bluetooth manager to start because it said connection to Bluez has failed. I tried using the WL driver but it does not seem to see the wireless card installed. I have a broadcom 4311 card in the laptop. With the b43 driver I can use the wireless now and wifi works great but not bluetooth.

Output of LSPCI:

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 01)
00:1c.2 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 3 (rev 01)
00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation NM10/ICH7 Family SMBus Controller (rev 01)
02:01.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b4)
02:01.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 09)
02:01.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 18)
03:00.0 USB controller: NEC Corporation OHCI USB Controller (rev 43)
03:00.1 USB controller: NEC Corporation OHCI USB Controller (rev 43)
03:00.2 USB controller: NEC Corporation uPD72010x USB 2.0 Controller (rev 04)
09:00.0 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5752 Gigabit Ethernet PCI Express (rev 02)
0c:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4311 802.11a/b/g (rev 01)
shawn@shawn-latituded430:~$ 

output of lsmod:

Module                  Size  Used by
ctr                    16384  2
aes_generic            36864  4
libaes                 16384  1 aes_generic
crypto_simd            16384  0
cryptd                 24576  1 crypto_simd
glue_helper            16384  0
ccm                    20480  6
option                 61440  0
usb_wwan               24576  1 option
usbserial              61440  2 usb_wwan,option
b43                   462848  0
cordic                 16384  1 b43
bcma                   69632  1 b43
mac80211              995328  1 b43
cfg80211              983040  2 b43,mac80211
ohci_pci               20480  0
ohci_hcd               61440  1 ohci_pci
coretemp               20480  0
snd_hda_codec_idt      69632  1
kvm_intel             327680  0
libarc4                16384  1 mac80211
nf_log_ipv6            16384  5
snd_hda_codec_generic    98304  1 snd_hda_codec_idt
ip6t_REJECT            16384  1
nf_reject_ipv6         20480  1 ip6t_REJECT
snd_hda_intel          57344  4
snd_intel_dspcfg       28672  1 snd_hda_intel
soundwire_intel        45056  1 snd_intel_dspcfg
soundwire_generic_allocation    16384  1 soundwire_intel
kvm                   937984  1 kvm_intel
xt_hl                  16384  22
snd_soc_core          319488  1 soundwire_intel
ip6_tables             36864  52
ip6t_rt                20480  3
dell_rbtn              20480  0
snd_compress           32768  1 snd_soc_core
soundwire_cadence      36864  1 soundwire_intel
dell_laptop            28672  0
snd_hda_codec         176128  3 snd_hda_codec_generic,snd_hda_intel,snd_hda_codec_idt
ledtrig_audio          16384  2 snd_hda_codec_generic,dell_laptop
rfkill                 32768  5 dell_laptop,dell_rbtn,cfg80211
dell_smm_hwmon         28672  0
snd_hda_core          110592  4 snd_hda_codec_generic,snd_hda_intel,snd_hda_codec,snd_hda_codec_idt
irqbypass              16384  1 kvm
snd_hwdep              20480  1 snd_hda_codec
joydev                 28672  0
dell_wmi               20480  0
pcspkr                 16384  0
dell_smbios            32768  2 dell_wmi,dell_laptop
dcdbas                 20480  1 dell_smbios
soundwire_bus          94208  3 soundwire_intel,soundwire_generic_allocation,soundwire_cadence
serio_raw              20480  0
iTCO_wdt               16384  0
wmi_bmof               16384  0
intel_pmc_bxt          16384  1 iTCO_wdt
dell_wmi_descriptor    20480  2 dell_wmi,dell_smbios
sparse_keymap          16384  1 dell_wmi
iTCO_vendor_support    16384  1 iTCO_wdt
nf_log_ipv4            16384  5
ssb                    98304  1 b43
nf_log_common          16384  2 nf_log_ipv4,nf_log_ipv6
snd_pcm               143360  6 snd_hda_intel,snd_hda_codec,soundwire_intel,snd_compress,snd_soc_core,snd_hda_core
watchdog               32768  1 iTCO_wdt
yenta_socket           53248  0
sg                     36864  0
ipt_REJECT             16384  1
nf_reject_ipv4         16384  1 ipt_REJECT
pcmcia_rsrc            24576  1 yenta_socket
pcmcia                 77824  1 ssb
rng_core               16384  1 b43
xt_LOG                 20480  10
snd_timer              49152  1 snd_pcm
pcmcia_core            32768  3 pcmcia,pcmcia_rsrc,yenta_socket
snd                   110592  17 snd_hda_codec_generic,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_hda_codec_idt
soundcore              16384  1 snd
evdev                  28672  33
ac                     16384  0
nft_limit              16384  13
acpi_cpufreq           32768  0
xt_limit               16384  0
xt_addrtype            16384  4
xt_tcpudp              20480  20
xt_conntrack           16384  16
nf_conntrack          176128  1 xt_conntrack
nf_defrag_ipv6         24576  1 nf_conntrack
nf_defrag_ipv4         16384  1 nf_conntrack
nft_compat             20480  137
nft_counter            16384  172
tcp_hybla              16384  25
nf_tables             253952  395 nft_compat,nft_counter,nft_limit
nfnetlink              20480  2 nft_compat,nf_tables
parport_pc             40960  1
ppdev                  24576  0
lp                     20480  0
parport                73728  3 parport_pc,lp,ppdev
fuse                  167936  1
configfs               57344  1
ip_tables              36864  8
x_tables               53248  12 xt_conntrack,nft_compat,xt_LOG,xt_tcpudp,xt_addrtype,ip6t_rt,ip6_tables,ipt_REJECT,ip_tables,xt_limit,xt_hl,ip6t_REJECT
autofs4                53248  2
ext4                  942080  1
crc16                  16384  1 ext4
mbcache                16384  1 ext4
jbd2                  151552  1 ext4
btrfs                1589248  0
blake2b_generic        20480  0
xor                    24576  1 btrfs
hid_generic            16384  0
usbhid                 65536  0
hid                   151552  2 usbhid,hid_generic
raid6_pq              122880  1 btrfs
libcrc32c              16384  3 nf_conntrack,btrfs,nf_tables
crc32c_generic         16384  3
sd_mod                 61440  3
t10_pi                 16384  1 sd_mod
crc_t10dif             20480  1 t10_pi
crct10dif_generic      16384  1
crct10dif_common       16384  2 crct10dif_generic,crc_t10dif
ata_generic            16384  0
sdhci_pci              73728  0
i915                 2777088  6
cqhci                  32768  1 sdhci_pci
ata_piix               36864  2
sdhci                  81920  1 sdhci_pci
libata                299008  2 ata_piix,ata_generic
psmouse               184320  0
tg3                   188416  0
uhci_hcd               57344  0
scsi_mod              270336  3 sd_mod,libata,sg
ehci_pci               20480  0
ehci_hcd               98304  1 ehci_pci
usbcore               331776  9 usbserial,ohci_hcd,ehci_pci,usbhid,usb_wwan,ehci_hcd,ohci_pci,uhci_hcd,option
firewire_ohci          49152  0
mmc_core              192512  5 b43,sdhci,ssb,cqhci,sdhci_pci
firewire_core          81920  1 firewire_ohci
lpc_ich                28672  0
i2c_i801               32768  0
i2c_smbus              20480  1 i2c_i801
i2c_algo_bit           16384  1 i915
crc_itu_t              16384  1 firewire_core
libphy                155648  1 tg3
drm_kms_helper        278528  1 i915
cec                    61440  2 drm_kms_helper,i915
drm                   630784  7 drm_kms_helper,i915
usb_common             16384  4 ohci_hcd,usbcore,ehci_hcd,uhci_hcd
ptp                    32768  1 tg3
pps_core               24576  1 ptp
wmi                    36864  4 dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor
battery                24576  0
button                 24576  0
video                  61440  3 dell_wmi,dell_laptop,i915
shawn@shawn-latituded430:~$


out put of sudo modprobe -rfv dell_wmi

rmmod dell_wmi
rmmod sparse_keymap
shawn@shawn-latituded430:~$ 

output of

Last edited by vanquishedangel (2023-05-13 15:33)


Attachments:
Bluez, Size: 62.5 KiB, Downloads: 55

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#2 2023-05-09 10:59

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 3,959
Website

Re: Bluetooth not working (Solved, no module was installed)

Please try to install "Blueman" application from the Q4OS Software center and post back.

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#3 2023-05-09 20:12

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Re: Bluetooth not working (Solved, no module was installed)

Thank you for the response.

I did and that window is what popped up. I reinstalled and the same thing just happened and I am using the b43 driver in use atm.

I tried to start it in the terminal and got this:

shawn@shawn-latituded430:~$ bluemon
bash: bluemon: command not found
shawn@shawn-latituded430:~$ blueman
bash: blueman: command not found
shawn@shawn-latituded430:~$ bluetooth manager
bluetooth = none (no device)
shawn@shawn-latituded430:~$

Last edited by vanquishedangel (2023-05-09 20:14)

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#4 2023-05-10 11:02

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 3,959
Website

Re: Bluetooth not working (Solved, no module was installed)

Well, run commands in terminal:
$ sudo service bluetooth status
$ sudo journalctl -u bluetooth
and post the output here.

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#5 2023-05-12 03:03

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Re: Bluetooth not working (Solved, no module was installed)

shawn@shawn-latituded430:~$ sudo service bluetooth status
[sudo] password for shawn:
● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre>
     Active: inactive (dead)
       Docs: man:bluetoothd(8)

May 11 21:00:57 shawn-latituded430 systemd[1]: Condition check resulted in Blue>
lines 1-6/6 (END)

shawn@shawn-latituded430:~$ sudo journalctl -u bluetooth
-- Journal begins at Thu 2023-05-11 21:00:30 CDT, ends at Thu 2023-05-11 21:03:>
May 11 21:00:57 shawn-latituded430 systemd[1]: Condition check resulted in Blue>
lines 1-2/2 (END)

Last edited by vanquishedangel (2023-05-12 03:04)

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#6 2023-05-12 03:21

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Re: Bluetooth not working (Solved, no module was installed)

So I googled the errors that came up and entered some commands from this page https://askubuntu.com/questions/779911/ … ctive-dead:

sudo systemctl status bluetooth.service

shawn@shawn-latituded430:~$ sudo systemctl status bluetooth.service
● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre>
     Active: active (running) since Thu 2023-05-11 21:09:48 CDT; 6min ago
       Docs: man:bluetoothd(8)
   Main PID: 8823 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 2261)
     Memory: 1.4M
        CPU: 48ms
     CGroup: /system.slice/bluetooth.service
             └─8823 /usr/libexec/bluetooth/bluetoothd

May 11 21:09:48 shawn-latituded430 systemd[1]: Starting Bluetooth service...
May 11 21:09:48 shawn-latituded430 bluetoothd[8823]: Bluetooth daemon 5.55
May 11 21:09:48 shawn-latituded430 systemd[1]: Started Bluetooth service.
May 11 21:09:48 shawn-latituded430 bluetoothd[8823]: Starting SDP server
May 11 21:09:48 shawn-latituded430 bluetoothd[8823]: Bluetooth management inter>
lines 1-17/17 (END)

What I think changed it was "sudo modprobe btusb" or "sudo systemctl enable bluetooth.service" maybe both. I also ran "systemctl start bluetooth". I suspect that the broadcom bluetooth is seen as a usb connection for some reason. I still can not get the bluetooth manager to open yet though.

Update: it seems a combination of those commands gets the above result


shawn@shawn-latituded430:~$ sudo rfkill list
0: dell-wifi: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: dell-wwan: Wireless WAN
        Soft blocked: no
        Hard blocked: no
2: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no


Could it be that I need the wl driver that for some reason is not working?

Last edited by vanquishedangel (2023-05-12 04:12)

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#7 2023-05-12 03:38

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Re: Bluetooth not working (Solved, no module was installed)

shawn@shawn-latituded430:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation NM10/ICH7 Family High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation NM10/ICH7 Family PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation NM10/ICH7 Family PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation NM10/ICH7 Family PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation NM10/ICH7 Family SMBus Controller [8086:27da] (rev 01)
02:01.0 CardBus bridge [0607]: Ricoh Co Ltd RL5c476 II [1180:0476] (rev b4)
02:01.1 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C552 IEEE 1394 Controller [1180:0552] (rev 09)
02:01.2 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 18)
03:00.0 USB controller [0c03]: NEC Corporation OHCI USB Controller [1033:0035] (rev 43)
03:00.1 USB controller [0c03]: NEC Corporation OHCI USB Controller [1033:0035] (rev 43)
03:00.2 USB controller [0c03]: NEC Corporation uPD72010x USB 2.0 Controller [1033:00e0] (rev 04)
09:00.0 Ethernet controller [0200]: Broadcom Inc. and subsidiaries NetXtreme BCM5752 Gigabit Ethernet PCI Express [14e4:1600] (rev 02)
0c:00.0 Network controller [0280]: Broadcom Inc. and subsidiaries BCM4311 802.11a/b/g [14e4:4312] (rev 01)

Upon reboot the bluetooth service does not start either and the command needs to be run again. Still no bluetooth

Last edited by vanquishedangel (2023-05-12 03:40)

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#8 2023-05-12 03:48

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Re: Bluetooth not working (Solved, no module was installed)

shawn@shawn-latituded430:~$ lsmod|grep -e b44 -e b43 -e b43legacy -e sbb -e brcmsmac -e wl
b43                   462848  0
cordic                 16384  1 b43
bcma                   69632  1 b43
mac80211              995328  1 b43
cfg80211              983040  2 b43,mac80211
ssb                    98304  1 b43
rng_core               16384  1 b43
mmc_core              192512  5 b43,sdhci,ssb,cqhci,sdhci_pci

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#9 2023-05-12 04:45

hchiper
Member
From: Belgium
Registered: 2020-07-28
Posts: 282

Re: Bluetooth not working (Solved, no module was installed)

I downloaded the D430 manual from Dell website.
I see that Bluetooth was optional on this model and had to be ordered at the time the laptop was ordered.
You should have a look at the invoice or open the laptop (see user's guide) to check whether a BT card is present. The presence of a BT LED indicator is not an indication that a BT card is really present inside the laptop.


Q4OS machines: [Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD] & [Sony Vaio - Pentium P6000 1.87 GHz - 8 GB RAM - 500 GB SSD]

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#10 2023-05-13 06:43

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Re: Bluetooth not working (Solved, no module was installed)

You nailed that right on the head. I assumed the bluetooth module was in the broadcom card but it is not. I have two of these notebooks and I tore them down and rebuilt them and combined the best parts. Neither had the bluetooth module even though they have the connectors. One the laptop switch did not work, one the led lights did not work, etc.

Thank you so much!

Last edited by vanquishedangel (2023-05-13 06:44)

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#11 2023-05-19 23:13

vanquishedangel
Member
Registered: 2023-02-11
Posts: 61

Re: Bluetooth not working (Solved, no module was installed)

After installing the bluetooth module on the motherboard, bluetooth is working great!

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#12 2023-05-20 10:16

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 3,959
Website

Re: Bluetooth not working (Solved, no module was installed)

@vanquishedangel
Thanks for reporting as well as sharing the resolution.

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