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#1 2022-05-31 18:23

barkerg
Member
Registered: 2022-05-31
Posts: 5

Failed Downloads

I tried downloading the latest x64 versions of the Trinity live and install images but both failed around 100 and 70 MB. There doesn't appear to be a problem on my side since I was able to successfully download a 331 MB image from the Armbian website.

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#2 2022-05-31 18:29

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,223
Website

Re: Failed Downloads

What site do you download from ? Does anyone else struggle downloading Q4OS images ?

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#3 2022-05-31 18:44

barkerg
Member
Registered: 2022-05-31
Posts: 5

Re: Failed Downloads

It was from q4os.org/downloads1 which then eventually redirects to Sourceforge.

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#4 2022-05-31 19:54

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,223
Website

Re: Failed Downloads

Make another try a few hours later and post back please.

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#5 2022-05-31 23:53

barkerg
Member
Registered: 2022-05-31
Posts: 5

Re: Failed Downloads

The installer file failed again about 10 minutes ago at 27.6 MB.

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#6 2022-06-01 07:51

hchiper
Member
From: Belgium
Registered: 2020-07-28
Posts: 357

Re: Failed Downloads

As a test, I just tried to download q4os-4.8-x64-instcd.r2.iso. At the beginning, the download was slow, but after some seconds the speed oscillated betweeen 2-5 Mb/s. Then, after 157 Mb the download stopped and Firefox interrupted it.
By chance, Firefox enables one to resume an interrupted download, which is what I did, and I could complete the download with the same range of speed. I checked the md5 sum and it is correct.


Q4OS machines: [Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD] & [Sony Vaio - Pentium P6000 1.87 GHz - 8 GB RAM - 500 GB SSD]

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#7 2022-06-01 10:43

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,223
Website

Re: Failed Downloads

Thanks you both for the feedback. That seems to be some issue on SourceForge, anyway we will investigate it and try to make a resolution in cooperation with SourceForge.

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#8 2022-06-01 12:52

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,295

Re: Failed Downloads

I use the NetCologne mirror and it is working fine to UK - has OP tried a different mirror?

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#9 2022-06-01 15:17

barkerg
Member
Registered: 2022-05-31
Posts: 5

Re: Failed Downloads

It took me 7 restarts but I finally got the whole file downloaded. I didn't see any indication of mirror sites on the download page. Does someone have a list or url for these?

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#10 2022-06-01 15:46

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,295

Re: Failed Downloads

Go to https://sourceforge.net/projects/q4os/files/stable/
Select your chosen file
On the next screen Click Cancel for the default download
Click on Problems Downloading
Pick a different mirror from the list

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#11 2022-06-01 16:05

barkerg
Member
Registered: 2022-05-31
Posts: 5

Re: Failed Downloads

bin: Thanks for the info. I've never used that option in Sourceforge before. Usually I've seen a mirrors list on the OS's download page.

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#12 Yesterday 21:10

magnus
Member
Registered: 2020-12-13
Posts: 3

Re: Failed Downloads

Download is broken at the moment. Sourceforge seems to do some kind of countdown to start a download, and next refreshed the page, and no download whatsoever. I have tired the "problems downloading" option and tested locations in Germany and Sweden but nothing is downloaded.Any alternative to Sourceforge please?

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#13 Yesterday 21:30

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,223
Website

Re: Failed Downloads

What browser and method do you use and what file do you try to download from Sourceforge ? You could also use Q4OS imager, see https://www.q4os.org/forum/viewtopic.php?id=4444 . Imager also downloads from Sourceforge, so we don't know, if it makes some difference.

Anyone else could confirm the issue ?

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#14 Yesterday 21:30

magnus
Member
Registered: 2020-12-13
Posts: 3

Re: Failed Downloads

Ok, The download works now once I switched from a slow wifi dongle to another faster wifi hotspot.

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