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#1 2021-01-18 19:26

Matt7676
Member
Registered: 2021-01-18
Posts: 2

Video issue on new install

I'm new to Q4OS and I'm running into some issues getting it up and running on my Dell Inspiron 3452 laptop. I tried it in a VM first and it worked great. The installation on the laptop went fine, but I'm having issues getting the video to work correctly.

If I boot without nomodeset, then it boots but xserver fails to start and I get the command line login screen. Here's the output of lspci -k for this:

00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register
	Kernel driver in use: iosf_mbi_pci
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller
	Kernel modules: i915
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci
00:1a.0 Encryption controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine
00:1b.0 Audio device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #1 (rev 35)
	Kernel driver in use: pcieport
00:1f.0 ISA bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU
	Kernel driver in use: lpc_ich
	Kernel modules: lpc_ich
00:1f.3 SMBus: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx SMBus Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx SMBus Controller
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
01:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter
	Subsystem: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter (Dell Wireless 1801)
	Kernel driver in use: rtl8723be
	Kernel modules: rtl8723be

If I boot with nomodeset, I get a black screen.

If I boot with nomodeset with an external monitor plugged into the HDMI port, it boots correctly and I get the desktop extended across both displays as expected at the correct resolutions. Here's the output of lspci -k for this:

00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register
	Kernel driver in use: iosf_mbi_pci
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller
	Kernel driver in use: i915
	Kernel modules: i915
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci
00:1a.0 Encryption controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine
00:1b.0 Audio device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #1 (rev 35)
	Kernel driver in use: pcieport
00:1f.0 ISA bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU
	Kernel driver in use: lpc_ich
	Kernel modules: lpc_ich
00:1f.3 SMBus: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx SMBus Controller (rev 35)
	Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx SMBus Controller
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
01:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter
	Subsystem: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter (Dell Wireless 1801)
	Kernel driver in use: rtl8723be
	Kernel modules: rtl8723be

The only difference is that the i915 kernel driver seems to be in use the second time.

Anyone know how I might go about fixing this so it will boot correctly without a second monitor plugged in? Thanks in advance.

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#2 2021-01-18 21:00

Matt7676
Member
Registered: 2021-01-18
Posts: 2

Re: Video issue on new install

I just realized there was an error in my original post in this section:

Matt7676 wrote:

If I boot with nomodeset with an external monitor plugged into the HDMI port, it boots correctly and I get the desktop extended across both displays as expected at the correct resolutions.

I get correct behavior if I boot WITHOUT nomodeset and an external monitor plugged in.

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