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#1 2017-08-11 17:26

Luissousa
Member
Registered: 2017-08-11
Posts: 9

About sound on q4os

I installed the q4os on the computer that came with the sound and after a couple of days the sound it was lost once the sound folder is on zero bits.   How can I retrieve the sound?

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#2 2017-08-11 18:38

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 1,454
Website

Re: About sound on q4os

First try to follow this guide https://www.q4os.org/dqa011.html#install.3 as exact as possible and report back. We will check your report and will assist you in progressing towards a solution.

Next, run the following command in terminal to generate debug files:
$ reportq4
and send it via e-mail support@q4os.org or attach it here to analyze. You can add attachment by 'post reply -> choose file'

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#3 2017-08-16 19:47

Luissousa
Member
Registered: 2017-08-11
Posts: 9

Re: About sound on q4os

As it was requested by you here it goes the sound report file to be analysed.
       With no further details I look forward to hear from you soon,

                   Luis Sousa


Attachments:
gz qreport.tar.gz, Size: 119.06 KiB, Downloads: 30

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#4 2017-08-28 19:10

Luissousa
Member
Registered: 2017-08-11
Posts: 9

Re: About sound on q4os

To: q4osteam,

       I would like you to tell me why I'm not able to extract files via terminal assuming your instructions on the troubleshooting are correct.   I read about to delete the built-in terminal and install another as for example Jack Pavelich Terminal Emulator.   I would appreatiate your advice because I cannot take anything of it, if there is any problem with os can you tell me how I solve this problem?
       With no further details I hope to hear from you soon,

                  Luis Sousa,

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